Why do users receive an error message when they place a new order?

Home Forums Email Verification for WooCommerce Why do users receive an error message when they place a new order?

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  • #101602
    cagewei
    Participant

    Hi,

    When new account checkout and submit order on woocommerce, user will get an error notice ” SyntaxError: Unexpected token < in JSON at position 0 “, and user login again, some user data are empty….

    #101603
    Moshtafizur
    Moderator
    Plugin Support

    Hello,

    Thanks for reaching out.

    We’re sorry to know you are having difficulties.Please make sure you are using the latest versions of WooCommerce (6.5.1) and our plugin (2.3.4).

    If the problem persists, would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to¬†[email protected]

    Best regards,
    Moshtafizur

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