Why is it that a user creates an account and activates it, his cart is emptied?

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  • June 13, 2022 at 1:20 pm #101609
    ocean
    Guest

    hello,
    When a customer creates an account, after activating his account, his basket is emptied each time, despite the fact that I have activated Advanced > Custom “logout” function.
    Do you have a solution ?
    Thanks

    June 14, 2022 at 5:26 am #101610
    Moshtafizur
    Moderator
    Plugin Support

    Hello,

    I hope you are well today. We’re sorry to know that you’re having difficulties.

    Could you please ensure that you are using the latest versions of WooCommerce and our plugin? If that isn’t the case, then would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to [email protected]

    Kind regards,
    Moshtafizur

    May 8, 2023 at 1:05 pm #114661
    Webmaster
    Participant

    Hello!
    I’m using the latest version of WooCommerce and your plugin and the same behavior happens with my customers.

    Can you help me?

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