Why is the activation link not working?

Support forum for the Customer Email Verification for WooCommerce.

This topic has 1 reply, 2 voices, and was last updated 2 years, 2 months ago by Moshtafizur.

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May 22, 2020 at 5:57 am #101148

Mark Warren
Participant

What would cause the activation to fail? I have a few customers that have said they are clicking the link but cannot activate their account.

January 19, 2023 at 4:18 pm #107858

Moshtafizur
Participant

Hi Mark,

In the plugin’s settings, under the “Advanced” section, please change the option of “Authenticate filter” and see if the issue persists

Kind regards,
Moshtafizur
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