Why is the user redirected to the Error 502 page as soon as they register?

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  • #101567
    george
    Guest

    hello, i have just installed your free version to try it out before i buy the pro version but i have the following issue:

    as soon as the user registers i am redirected to an Error 502 – bad gateway page.
    the strange thing is that the registration has gone through, and the relevant emails have been sent to the user. 

    any ideas why?

    #101568
    Zohaib
    Participant

    Hi George,

    First can you please confirm the error is coming due to our plugin. You can do this by disabling the plugin and trying to checkout. If the error persists it is likely not from our plugin.

    Usually, this error is due to lack of sufficient resources on your server. Could you possibly try increasing the memory limit?

    Please let me know if the problem persists, in that case would it be possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]

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