Top WooCommerce & WordPress Plugins › Forums › Email Verification for WooCommerce › Why the plugin not send email verification for new accounts during checkout?
- Support forum for the Email Verification for WooCommerce.
- This topic has 10 replies, 2 voices, and was last updated 2 years, 5 months ago by
giovanni.
- AuthorPosts
- March 26, 2021 at 9:29 am #101266
Giovanni
GuestHi, I activated plugin pro but have a issue. I blocked checkout process for unverified users but when a customer create an account in checkout page the plugin not send email verification.
March 26, 2021 at 9:34 am #101267Zohaib
ParticipantHi,
Under WooCommerce > Settings > Email Verification > General
You will find Block Checkout option, you can disable it from there.
Secondly under the Advanced options
Prevent login after checkout you will need to disable this option.
Please let me know if you continue having trouble with this.
March 30, 2021 at 7:32 am #101268Giovanni
GuestHi, thanks for your reply, On my site you can also register on the checkout page. When a user registers on the checkout page he is blocked if he has not verified the email. This is fine to me, but the problem is that no verification email is sent to the user just registered on the checkout page.
March 31, 2021 at 4:51 pm #101269Zohaib
ParticipantHi,
Under the general settings of the plugin, Email sending trigger option please select “On WooCommerce Created Customer”
April 1, 2021 at 1:10 pm #101270Giovanni
GuestHi, on my plugin dashboard > in “general” page > under “general options” there are only this options:
1)Login the user automatically after the account is verified (TRIGGERED)
2)Send verification as a separate email (TRIGGERED)
3)Delay WooCommerce “Customer new account” email
4)Skip email verification for user roles
5)Enable email verification for already registered users
6)Unverify email changing accountsThe option “On WooCommerce Created Customer” is not there.
April 2, 2021 at 1:01 pm #101271Zohaib
ParticipantHi Giovanni,
Please make sure you are using the latest version of the plugin. It’s V2.0.7
April 6, 2021 at 10:26 am #101272giovanni
GuestYes, I use last version 2.0.7
April 6, 2021 at 4:37 pm #101273Zohaib
ParticipantHi,
Please see this screenshot
If you are not able to find the option. Please let me know. In that case I would like to request access to your WordPress dashboard if possible, so we can have a look.
You can share your WordPress dashboard access on [email protected]
April 8, 2021 at 8:24 am #101274Giovanni
GuestHi, I send an email with credentials
April 8, 2021 at 9:10 am #101275Zohaib
ParticipantHi Giovanni,
Yes we have replied to the email. The option has been set up for you. Can you please check now.
April 8, 2021 at 12:49 pm #101276giovanni
GuestHi, thanks for your reply. The problem persist, I sent an email with screenshot.
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