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Hi Tahir,
Can you please create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, you can send an email to [email protected].
Hi Bill,
Sorry for the delay. Our multicurrency section is more oriented to orders. For example, if you use a multicurrency plugin on your site and some customer purchases a product in a currency different than the shop base, our multicurrency section will use the values to convert the cost and profit values from the order to the shop base currency.
Our plugin expects the product costs to be registered with the base shop currency.
Do you know if your products from other countries have some meta indicating the cost currency? If that’s the case, we could try to create a new option on our “Import” tool and convert the cost values automatically to the base shop currency based on the product currencies. Do you think it would work for you? Or do you have some other suggestion?
Hi Tahir,
When the users purchase the subscriptions, do their user roles change? If that’s the case and you just need to restrict the quarterly subscription users, please try to use our formula section. Let’s suppose their user roles change to
quarterly_subscription. This is how you could set it up:[alg_wc_mppu user_role="quarterly_subscription" limit="10"]
Let me know if it works.
Hi Ken,
We have a workaround for cases like yours.
1. Set the “General > Mode” option as
Product quantitiesand “Date range” option asLast 24 hours.
2. Enable the “Per product tag” or “Per product category” limit option.
3. Access the tag or category page and set the “Limit per user” option as1.
4. Assign the tag/category to all your products.
5. Enable “General > Guests > Block guests from buying products“.
6. Set “General > Block guests from buying products > Block method” asAll products.Hi Virginia,
Until now we haven’t experienced such a bug. Would you be able to provide the error message?
Generally, we update free/pro versions at the same time.
Hello Beniamin,
Please update the plugin to version 4.1.7. It should fix the problem.
Let us know if it works after that 😉
Hi Eker,
This is just to inform other possible users that this problem has been solved.
Best regards.
Thanks Neil, for the kind words 🙂
You need to use the meta
_alg_wc_cog_costfor your products. The meta_alg_wc_cog_order_costis for orders.After updating the product cost it won’t appear in the analytics automatically. Each order item needs to have a cost too. You can do that manually by visiting each admin order and setting the value yourself or you can use our Tools & Reports > Orders Tools > Recalculate for orders with no costs.
Then, you’ll need to enable the analytics options you want from our Tools & Reports > Analytics section. If our data doesn’t show up there you can try to clear the Analytics cache at WooCommerce > Status > Tools > Clear analytics cache.
Let me know if it helps.
I was reading your question again and I had a different interpretation.
I believe that you consider that the cost column from the “Products” tab is correct and you just want the profit column to be calculated from the “gross revenue” and not “net revenue”, is that so?
Hi Cheryl,
I’m afraid we can’t help you in this case as the “Products” section from analytics is supposed to get the info from the products exclusively.
Besides the “Revenue” section, the other one that could be helpful for you is the “Orders”. Both of them are meant to get all the info from the orders.
Hi Marcos,
Can you please send us a screenshot of the plugin’s settings? I suspect you could be referring to a different plugin as our plugin doesn’t have a “Shipping class costs” section.
Hello,
Just a note about the “hide coupon options”.
When the hide options are enabled, the coupon fields are hidden regardless of whether a coupon is being applied via URL or not. So probably you should be having caching issues where you are seeing the cached version with the coupon field visible and a non-cached version with the fields hidden.
Maybe it could be happening because of the
?alg_apply_couponURL param. When we access a URL with a unique custom query string, the caching plugin will think it’s a new page and it will serve a more recent version of that page.Anyway, hiding the fields only when the coupon is being applied from the URL is a good idea for a new feature. We’ll add it to our to-do list.
Hi Marcos,
Can you please send us your custom shipping plugin so we can try testing it somehow? If that’s possible, please send it to [email protected].
>
How to put shipping calculate at product page.
Our plugin won’t calculate the shipping price, but the amount left for free shipping. If that is what you meant, we have two different solutions:1- The shortcode
[alg_wc_left_to_free_shipping]where you can use it any where you want:[alg_wc_left_to_free_shipping content="%amount_left_for_free_shipping% left for free shipping"]
2- Using the option “Store notice > Default WooCommerce notice” combined with the “Display by function” option set as “Is product”
Hi Adrien,
Things seem to be fine now… the message boxes are showing up.
Great then 🙂
Is it possible to redirect to the page he was before?
If the redirect option is disabled, I believe that it should be the behavior you’re expecting. Let’s continue our conversation via e-mail since you have passed us the credentials.
