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Hi Anna,
Please try to update the plugin to the most recent version. Also, try to enable the “Advanced > Force costs update” options and check if you have better results.
Anyway, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]Hi Rob,
Please try these 2 different options:
1) Set a different “position”
2) Wrap the “content” in a div, like:
<div>%amount_left_for_free_shipping% left for free shipping</div>
Let me know if it helps 😉
Let me know if we can take a look at your problem.
If that’s possible, please send a message to [email protected]Hello,
I’m really sorry it has happened to you. The only way I can think of such problem to occur is if you have two admin users accessing our “Bulk edit costs” page at the same time, and the second user clicks on the save button after the first user has saved. Excluding that possibility, I wouldn’t know what might have occurred.
Unfortunately, if you didn’t have a backup it won’t be possible to recover your data.
Apart from that, we are saving the costs in a post meta key called
_alg_wc_cog_cost. You could try to export your products and take a look if the costs are there but located in some other column for some reason. If that’s true it will be possible to run our import tool to the correct meta. I can try to help you with that if you wish.Hi,
Our plugin doesn’t require an additional configuration in order to use SMTP.
Please try to use some other SMTP plugin to see if you have better results.You could also install a plugin like Check & Log Email and log your emails.
Then you could try to send an email from the Log plugin to a custom email address created on Mail Tester, as they can provide some useful info as wellHello,
Sorry for the delay.
I created a new option for you to fix that issue and I just released a new version (2.0.9) and updated it on your staging site.
There will be a new Calculation > Cart total method option: “Cart Total”
Please give it a try and let me know if it works for you 😉
Hi Henk,
First, I’d suggest you to make a backup before anything. It’s never a bad idea 🙂
Then, make sure to enable both compatibility options related to Metorik:
– Enable compatibility with Metorik
– Sync cost with_wc_cog_costmetaThese compatibility options will only update
_wc_cog_costmeta when you update the cost of your products. If you want to update the_wc_cog_costmeta from all your current products, you’ll have to:– Access Tools & reports > Product Import Costs Tool > Meta key replaced
Here you should setup the Key to import from as_alg_wc_cog_costand Meta key replaced as_wc_cog_cost.– After that you should go to the Tools > Import costs page and click on the Import button
You just need to run the import tool only once. After that, if the Metorik compatibility options are enabled, the meta will be updated automatically.
Yes, thanks. We have a workaround for cases like yours. This is what you’d need to do:
1. Set General > Mode as Product Quantities.
2. Set General > Date range as Last 30 days.
3. Enable the Per product tag (or category) on Limits section.
4. Mark all your products with the same tag or category.
5. Access that specific tag/category page and take note of thetag_IDon the URL. Let’s suppose it’s 123.
6. Enable the Formula > Limits by formula option and add this to the Formula option:[alg_wc_mppu term_id="123" limit="10" membership_plan="first_level"] [alg_wc_mppu term_id="123" limit="20" membership_plan="second_level"]
That wouldn’t cover the need to buy a product only once though.
Let me know if this would be enough for you.
Hi Melissa,
Reading your question again I’m not so sure with the last part. When you say you want to limit members to purchase 10 products per month you mean to limit each product individually? i.e., from 1 to 10? Or do you want to limit members to purchase 10 different products?
Hello,
This is just to let you know that we have a workaround for this situation:
1. Enable the “Per product tag” or “Per product category” limit option
2. Access the tag or category and set a limit. 1 in your case.
3. Set all products with that tag or category.Hi Amon,
The column that should be exported is
alg_wc_ev_is_activated.Have you tried using Import and export users and customers? I just tested it and it was able to export all the user metas, including
alg_wc_ev_is_activated.Please give it a try and let me know if it works for you
