WPFactory Plugins, Author at WPFactory Plugins

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February 13, 2021 at 7:36 pm in reply to: How can I display a notice if the user does not add enough products to the cart? #92936

WPFactory Plugins
Participant
Plugin Author

Hi Katie,

1. Can you please share your settings with a screenshot maybe?
2. And the problem is that the message is not getting displayed or is there something else?

February 13, 2021 at 7:34 pm in reply to: How can you tell if you now have the pro version of the plugin on WordPress? #92934

WPFactory Plugins
Participant
Plugin Author

Hi Uzair,

One of the ways you can try is to access the plugins page and check the plugin name. It should be: Order Minimum/Maximum Amount for WooCommerce Pro

Regarding the shipping zone, can you please try to update the plugin to version 4.0.0 that we’ve recently released? Let me know if it works better for you

February 12, 2021 at 10:26 pm in reply to: How to update order costs when item are added via admin? #89544

WPFactory Plugins
Participant
Plugin Author

Hello,

Please try to recalculate the orders at:
– Tools & Reports > Orders Tools > Recalculate orders cost and profit

February 12, 2021 at 2:43 pm in reply to: Why the notice displayed on mini cart is the same from checkout? #88300

WPFactory Plugins
Participant
Plugin Author

Hello Rody,

Sorry for the delay.
Some themes show the mini cart on every page of the site, including the checkout, so if you’re using our mini cart message along with our other option like checkout, the same message is going to be displayed.

Or maybe I’m not understanding exactly what is your issue. If that’s the case, please let me know

February 12, 2021 at 2:20 pm in reply to: How to avoid duplicate notices on checkout page? #88302

WPFactory Plugins
Participant
Plugin Author

Hello,

Sorry for the delay.

Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]

February 8, 2021 at 10:31 pm in reply to: Why do your plugins disable the checkmark on WooCommerce emails? #101248

WPFactory Plugins
Participant
Plugin Author

Hello Stef,

Thanks 🙂
You’re right. We’re working on the comments, we’re thinking what’s the best way to do it.

I couldn’t reproduce your issue.
Anyway, maybe it’s related to the delay option. Please try to disable it:
– General > Delay WooCommerce “Customer new account” email

Meanwhile, can you please make sure you’re using version 2.0.5?

February 8, 2021 at 3:52 pm in reply to: Is it possible to use category name instead of the product name in the notice? #100556

WPFactory Plugins
Participant
Plugin Author

Hello antonieta,

Please try to use %term_name% 😉

February 7, 2021 at 8:13 pm in reply to: Why is the progress bar not full even though free shipping has been reached? #88298

WPFactory Plugins
Participant
Plugin Author

Hi Felix,

Sorry for the long delay.
I really wasn’t able to reproduce the issue here. When the free shipping is reached the plugin should display the option: “Message on free shipping reached”
Can you please share your plugin’s settings with a screenshot maybe?

Meanwhile, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]

February 6, 2021 at 12:39 am in reply to: Why am I getting error notices from the plugin? #92932

WPFactory Plugins
Participant
Plugin Author

Hello Zimber,

Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]

Besides that, can you please tell us what is the version you’re using?
I couldn’t reproduce it here on the latest version

February 2, 2021 at 7:16 pm in reply to: How to update my plugin? #89542

WPFactory Plugins
Participant
Plugin Author

Sure, I just did 😉

Anyway, please make sure that you have the WP Factory helper plugin installed so you can install available updates automatically.

You just have to set your key on it

February 2, 2021 at 5:26 pm in reply to: How to fix the error “A non-numeric value encountered”? #89540

WPFactory Plugins
Participant
Plugin Author

Hi Fix Factory,

Can you please make sure you’re using the latest version of the plugin (2.3.7) ?

February 2, 2021 at 2:31 am in reply to: How can I set limit for home delivery? #92930

WPFactory Plugins
Participant
Plugin Author

Hi,

Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]

January 31, 2021 at 2:12 pm in reply to: Do the user’s counters get updated when an order is canceled? #100554

WPFactory Plugins
Participant
Plugin Author

Hi Francisco,

It can be recalculated. Please try to add “Cancelled” at this option:
– General > Order statuses: Delete

You can also change purchase info manually accessing the user’s profile page at the bottom. There will be info related to “Maximum Products per User”

January 30, 2021 at 9:39 pm in reply to: How can I see the amount left displayed on frontend? #88296

WPFactory Plugins
Participant
Plugin Author

Hi Antoine,

Please try these steps:

1. Enable Manual min amount option
2. Try to change the Cart > position and Cart > priority options

January 29, 2021 at 3:11 pm in reply to: Why the AJAX option does not work anymore? #88294

WPFactory Plugins
Participant
Plugin Author

Hello Mat,

Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]
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Viewing 15 posts - 61 through 75 (of 216 total)

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