Do the user’s counters get updated when an order is canceled?

WPFactory Plugins – Empower Stores Success Forums Maximum Products per User for WooCommerce Do the user’s counters get updated when an order is canceled?

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  • #100553

    Hi there,
    When an order is canceled, are the user’s counters recalculated? It seems not. Is it possible to change a user’s counters manually?
    Thank you

    #100554
    WPFactory Plugins
    Participant
    Plugin Author

    Hi Francisco,

    It can be recalculated. Please try to add “Cancelled” at this option:
    – General > Order statuses: Delete

    You can also change purchase info manually accessing the user’s profile page at the bottom. There will be info related to “Maximum Products per User”

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