WPWhale

Forum Replies Created

Viewing 15 posts - 136 through 150 (of 964 total)
  • Author
    Posts
  • in reply to: Adding line break to short_description #105934
    WPWhale
    Moderator

    Can you give this a try please?

    [alg_product_short_description find='n|r', replace='a|b', find_replace_sep='|']

    Omar

    in reply to: Showing EAN field in XML #105936
    WPWhale
    Moderator

    Hi Karel,

    Please try this shortcode:

    [alg_product_meta name="_wpm_gtin_code"]

    Let us know if that doesn’t work.

    Omar

    in reply to: Include log record for VIES query #105463
    WPWhale
    Moderator

    Hi Giada,

    If you go to Advanced settings >> Enable logs, it will allow you to browse logs of all validations (valid & invalid), is that sufficient? If not, will be glad to work on this to create a simple report for that.

    Let me know please.

    Omar

    in reply to: Adding line break to short_description #105932
    WPWhale
    Moderator

    Hello Tereze,

    Not sure I got this correctly, what are you trying to achieve as a result?

    Omar

    in reply to: SQL query to update minimum quantity at once #105025
    WPWhale
    Moderator

    Hi Trond,

    Thanks for the feedback on the plugin.

    Do you want to apply the same increment & minimum to all products at once? If so, it’s easily doable on the “All products” field in the corresponding tab (in plugin setting).

    If you need to run it on specific products (that contains specific text for example) using a query or product ID let us know please, will send you the query needed.

    Feel free to reach us at [email protected] as well for further details.

    Omar

    in reply to: Help setting up the plugin #105461
    WPWhale
    Moderator

    Hello,

    Adding the VAT isn’t part of the plugin functionality, you might have missed to add the the correct tax rates under WooCommerce >> Settings >> Tax >> Tax rates for the needed countries.

    Please let us know if this doesn’t solve it.

    Omar

    in reply to: Allow multiple payments for mixed products #95953
    WPWhale
    Moderator

    Hi Jeremy,

    Sorry but no, you can’t do it this way using the plugin.

    My understanding is you want them to have both products in cart, A to be paid by CoD, and B by 3rd party, meaning they will be multiple checkout processes, honestly not sure if that’s supported in any way.

    The plugin allows having a fall back gateway, if both products in cart, you can select a gateway to appear, not sure if that might do it for you.

    Omar

    in reply to: Pinterest upload error (items missing) #105930
    WPWhale
    Moderator

    Hi,

    We need to check your XML & its settings to see why it misses the item ID, can you please send us wp-admin access to [email protected]?

    Thanks,

    Omar

    in reply to: Show a payment method for valid VAT only #105459
    WPWhale
    Moderator

    Hi Luuk,

    Not sure if the first one complies with VAT regulations, can you please send us more details about this to [email protected]?

    For the 2nd one, we currently have an option to show specific gateway only on valid VAT, you want it the other way around? Can you give an example please?

    Omar

    in reply to: Decimal glitch – theme incompatibility #105023
    WPWhale
    Moderator

    Hi Leslie,

    Thanks for the detailed explanation.

    I’ve seen the 0.99999 glitch before many times, usually a theme incompatibility and can be fixed easily.

    Does this happen on variable products only? If yes and you prefer to keep using dropdown, please tick “Load all variations” on General tab, if it happens on other products as well, please send us to [email protected], we can either fix the 0.99999 glitch or this one, or both 🙂

    Omar

    in reply to: Compatibility for Total Price by Quantity feature #105021
    WPWhale
    Moderator

    Hi,

    Glad to know it’s working “partially” now.

    Please send us to [email protected] to check and see what we can do.

    Best,

    Omar

    in reply to: Compatibility for Total Price by Quantity feature #105019
    WPWhale
    Moderator

    Hi,

    The plugin is compatible with Avada, one thing to try please, in the template field (on Total price tab), you have two fields for singular & plural labels, fill anything there (even if not used in the final template) and see if that fixes it please.

    If not, reach us please at [email protected] and we will be glad to take care of this.

    Omar

    in reply to: Exclude product from plugin settings #105017
    WPWhale
    Moderator

    Hi David,

    You can exclude the cans product from Advanced >> Exclude by URL and then enter the relative URL of the cans product (i.e. without domain name).

    This should do it, let us know if you need more help.

    Omar

    in reply to: Fixed quantity in cart (multiple add to cart) #105015
    WPWhale
    Moderator

    Hi Bryan,

    First, I would like to thank you for the great explanation of the issue, it’s one of those rare cases where the issue is uncommon, but it was explained exactly as it is.

    Second, there is no option in the plugin to do this, it needs modifications on the theme files since you also need to prevent editing the field, please reach us at [email protected] and we will be glad to look further.

    Omar

    in reply to: Plugin hides payments for Woo subscriptions #95951
    WPWhale
    Moderator

    Hi Jessica,

    Sorry to hear this, did this happen after a WooCommerce/WordPress upgrade if you recall? Nothing has changed from the plugin recently so it might be an incompatibility issue.

    Would you mind sharing screenshots of your settings and products links to [email protected]?

    Thanks,

    Omar

Viewing 15 posts - 136 through 150 (of 964 total)