Zohaib

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Viewing 15 posts - 61 through 75 (of 545 total)
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    Posts
  • March 3, 2022 at 10:06 am in reply to: How can I redirect the user to a custom URL? #101530
    Zohaib
    Participant

    Hi Gavin,

    In the plugin’s settings, Advanced >  Prevent login after register option has a feature to redirect users.

    You can also use the Prevent login after checkout feature to logout users who purchase and show them an activation notice on the “Thank you” page.

    Please let me know if both options are not suitable.

    March 3, 2022 at 9:59 am in reply to: Can you please fix the warning that my security page is showing? #101527
    Zohaib
    Participant

    Hi,

    I have passed your request to our development team. They will get back to you soon.

    March 3, 2022 at 9:58 am in reply to: Why is the plugin not sending verification emails anymore? #101542
    Zohaib
    Participant

    Hi Faizan,

    Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]

    March 3, 2022 at 9:57 am in reply to: Is this plugin compatible with Elementor Pro Forms? #101525
    Zohaib
    Participant

    Hi Carlos,

    Unfortunately, at the moment it is not compatible with both plugins that you mentioned. If you send us a copy of any of the plugins we can look into compatibility. It may take some time though.

    You can send the plugin to [email protected]

    Currently our plugin is compatible with :

    – WooCommerce Social Login (SkyVerge)
    – WooCommerce Social Login (wpweb)
    – Super Socializer
    – My Listing Social Login
    – Nextend Social Login
    – WooMail – WooCommerce Email Customizer

    March 3, 2022 at 9:51 am in reply to: How can I limit a guest user from buying products? #100883
    Zohaib
    Participant

    Hi Rebekah,

    There are 2 things that you could try:

    1. Make sure in General > Order statuses you have the relevant order statuses to which the limits should apply.
    2. In General > Block guests from buying products > Block method > select According to limit options. With this option, the same limits would apply to guests and registered users.

    Also can you confirm that your limits are working correctly for registered users? If they are not, it is likely that the limits are not set up correctly.

    March 3, 2022 at 9:47 am in reply to: How can I restrict all users to purchasing one product from a category? #100881
    Zohaib
    Participant

    Hi Ken,

    Here are the options you need to configure to set this up in the plugin’s settings:

    -General > Mode > Product Quantities
    -General > Date range > Relevant date range
    -General > Order statuses > Select the relevant order statuses to which the limits should apply. This is important.
    -Limits > Per product category > Enable
    – Access the category edit page and set “Max quantity” as 1.

    Please let me know if you continue having trouble with this. You may also contact us on [email protected]

    March 3, 2022 at 9:23 am in reply to: Why is the plugin not sending verification emails anymore? #101540
    Zohaib
    Participant

    Hi,

    Are there any settings that you could have changed? Can you please delete the plugin and try and re-install it?

    Also please try and update the plugin to v 2.2.8 and let me know if the problem persists.

    March 2, 2022 at 6:17 am in reply to: Is it possible to add the purchase price in this plugin ? #89925
    Zohaib
    Participant

    Hi Anthony,

    We have replied to you on email regarding this.

    February 28, 2022 at 2:21 pm in reply to: Why does setting limits for categories have no effect on subcategories? #100879
    Zohaib
    Participant

    Hi,

    You will need to set the limits for the sub-categories as well.

    The plugin, uses the category ID to apply limits. Subcategories in WooCommerce have a unique category ID. Hence you need to set the limits for sub-categories as well.

    February 28, 2022 at 1:51 pm in reply to: Why is the password reset process requesting that the user be verified again? #101523
    Zohaib
    Participant

    Hi,

    Unfortunately, the option for verifying users on password reset is a premium version feature only.

    February 23, 2022 at 5:50 am in reply to: Why do my profits seem wrong? #89923
    Zohaib
    Participant

    Hi Adam,

    Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send the details to [email protected]

    February 21, 2022 at 9:39 am in reply to: Why do my profits seem wrong? #89921
    Zohaib
    Participant

    Hi Adam,

    For the product that you are setting a price of  £15 does it have variations?

    If yes can you please try and set the cost for each variation.

    Please let me know if you continue having trouble with this.

    February 21, 2022 at 7:41 am in reply to: Why does it prevent user from being redirected to the “Order received page”? #93165
    Zohaib
    Participant

    Hi Kieran,

    In the plugin’s setting can you please try under :

    General > Checkout options > Block checkout process > Enable
    General > Checkout options > Block checkout page > Enable

    Then test again. Please let me know if you continue having trouble with this.

    February 18, 2022 at 4:48 am in reply to: How to change the notice background color and alignment? #88442
    Zohaib
    Participant

    Hi Benjamin,

    From V 2.1.5 onwards you can now change the design of the notice. You will find the options in the plugin’s settings:

    Cart > Custom style
    Checkout > Custom style
    Store notice > Sitewide notice

    February 18, 2022 at 4:46 am in reply to: How to change the color and size of the notice? #88447
    Zohaib
    Participant

    Hi Brittany,

    Actually from V 2.1.5 onwards you can now change the design of the notice. You will find the options in the plugin’s settings:

    Cart > Custom style
    Checkout > Custom style
    Store notice > Sitewide notice

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Viewing 15 posts - 61 through 75 (of 545 total)
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