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Popups Disappear or Cart/Coupon Inputs Vanish (Flicker Issue Fix)

If pop-ups from Popups for WooCommerce: Add to Cart, Checkout & More flash and vanish, or the coupon field disappears on the cart or checkout, clear or raise Auto-close time (Pro) in the General section at WPFactory > Popups, check Prevent closing if clicking outside, clear all caches, and test with a default theme and other plugins disabled.

Common symptoms #

  • The pop-up shows for a second, then closes before it can be read.
  • After removing a coupon, the coupon field disappears from the cart or checkout.

Fix it, step by step #

  1. Check auto-close (Pro): go to WPFactory > Popups (also reachable at WooCommerce > Settings > Pop-up Notices) and clear or raise Auto-close time in the General section so pop-ups stay long enough to read.
  2. Review the outside-click setting: if you rely on clicking away to dismiss, make sure Prevent closing if clicking outside is set the way you expect.
  3. Rule out conflicts: temporarily switch to a default theme and disable other plugins, especially caching, optimization, and checkout-customizing plugins, then retest.
  4. Clear caches: clear page cache, CDN, and any JS/CSS minification so a stale copy of the plugin script pnwc-frontend.min.js is not being served.
  5. Check AJAX handling: if the coupon field is removed by another script after an AJAX update, isolate that script during the default-theme test.

Tip: for checkout and coupon pop-ups, leaving auto-close off gives the customer time to read and act, which is better UX.

Still stuck? #

If the field disappearance persists after these steps, contact us with your theme and active plugin list on the Popup Notices support forum so we can reproduce it.

 

Popup Notices for WooCommerce: Add to Cart, Checkout & More