How to Remove Shipping Calculated at Checkout Shopify
If you’re running an online store on Shopify, you may have encountered the challenge of dealing with a warning notice called “shipping calculated at checkout” for customers.
I once ran a store with free shipping, so it was complicated for customers to see the “shipping calculated at checkout” message, and some got pretty confused.
In this article, we’ll delve into Shopify’s shipping calculation, explore the steps to remove the unwanted warning, discuss the implications of these shipping calculations, explore alternative shipping options, and troubleshoot common issues that may arise.
Understanding Shopify’s Shipping Calculations
The Basics of Shopify’s Shipping Calculation
Shopify’s shipping calculation is a feature that helps you determine the shipping cost for each order at checkout. It considers various parameters such as the shipping address, order weight, shipping method, and any additional charges you may have set up. This automatic calculation aims to provide accurate shipping costs to your customers during the checkout process.
When a customer places an order on your Shopify store, the shipping calculation feature instantly calculates the shipping cost based on the specific details of the order.
Additional charges can include handling fees, packaging costs, or any other expenses associated with shipping your products. Plus you might offer your customers many alternative shipping options which come with their own cost. By factoring in these additional charges, Shopify ensures that the shipping cost accurately reflects the true cost of getting the order to your customer.
It works well in some scenarios, but sometimes you want things to be more simple and streamlined, or just provide a flat rate or even free shipping.
By calculating the shipping cost based on real-time information, you can avoid overcharging or undercharging your customers for shipping. This approach fosters trust and enhances the overall customer experience as nobody wants unexpected last-minute fees.
Furthermore, calculating shipping at checkout helps you avoid potential losses by accurately accounting for shipping costs. The inability to calculate fees up front is one of the top reasons for abandoned carts.
What if I Want to Remove the Shipping Calculation?
A lot of Shopify users want to remove the shipping calculation and the warning. What if a shop offers free shipping on everything? It’s a little confusing, then, to see “shipping calculated at checkout” when you’re going through the buying process.
Shopify’s defaults for shipping are pretty flexible, but not as expandable and adaptable as the options available to WooCommerce users.
Using WooCommerce to Control Shipping Options
A lot of people who find Shopify confusing or limiting turn to WooCommerce due to the fact that it is so customizable.
WooCommerce users have the option of adding a variety of different shopping cart and shipping plugins. For example, the Free Shipping Over Amount for WooCommerce gives the simple option to make shipping free for all items or for orders over a certain amount. For instance, free shipping when a customer buys three or more items.
Steps to Remove Shipping Calculated at Checkout in Shopify
Accessing Your Shopify Admin Panel
To begin removing shipping calculations, log in to your Shopify admin panel. This is where you manage all aspects of your online store, including shipping settings.
Navigating to Your Shipping Settings
Once you’re in the admin panel, navigate to the ‘Settings’ section and select ‘Shipping.’ Here, you’ll find all the settings related to shipping methods, rates, and zones that affect how shipping is calculated.
Editing Your Shipping Rates
In the Shipping settings, you can modify the shipping rates offered to your customers. To remove shipping calculation, you need to edit the rates and remove any costs associated with shipping. By setting the rates to zero or removing them altogether, customers will see a shipping cost of $0 at checkout.
Remove the Shipping Calculation Notification
Once you have removed shipping you’ll want to remove the warning that says “shipping calculated at checkout”.
To do this, navigate to Themes under Online Store:
Then, under Actions and Edit Languages you will find the option to change what the notification says for customers
Implications of Removing the Shipping Calculation
How It Affects Your Customers
By removing shipping calculation, your customers may be pleasantly surprised to see a zero shipping cost during checkout. This can be a significant incentive for them to complete their purchase, potentially boosting your conversion rates. Customers appreciate free or reduced shipping costs, as it eliminates an unexpected expense and increases the perceived value of their purchase.
Impact on Your Business Operations
Eliminating shipping calculation simplifies the checkout process, reducing potential friction points that could lead to cart abandonment and also confusing options like next-day delivery payments. It can keep it simple.
However, it’s important to consider the financial implications for your business. You’ll need to factor in the cost of shipping and determine if you can absorb it within your profit margin or if you need to adjust your product pricing accordingly. If you sell big heavy items, the shipping costs can be a lot to take on yourself!
Remove Shipping Calculations For Free Shipping Promotions
One option to consider is offering free shipping promotions, which a lot of the biggest online stores offer. This could involve setting a minimum order value threshold for customers to qualify for free shipping. By doing so, you encourage customers to increase their cart value to enjoy the benefits of free shipping. Free shipping promotions can drive higher average order values and incentivize repeat purchases.
Troubleshooting Common Issues
Dealing with Unexpected Shipping Costs
Occasionally, customers may experience unexpected shipping costs during checkout, even after you have removed the shipping calculation. In these cases, it’s essential to promptly address their concerns.
Review your shipping settings to identify any potential issues, such as incorrect rates or unwanted shipping options. Openly communicate with affected customers, offer explanations, and make necessary adjustments to rectify the situation.
Final Words: Remove Shipping Calculated at Checkout
Removing shipping calculation at checkout on Shopify is a decision that requires careful consideration.
By understanding how Shopify calculates shipping and exploring alternative shipping option.
You might even opt to go for a different system such as WooCommerce with all of its powerful shipping plugins offering free shipping or more detailed and transparent options.
Remember that shipping can be one of the top reasons for cart abandonment, and giving the wrong idea about calculations can be a big problem for ecommerce brands. Keep control over your shipping for the best possible results.