Adding variations to exclusion

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 3, 2021 at 8:32 am #95894
    KookMob
    Participant

    Hi there,

    How can I add product variations after enabling “variation” option?

    We want some special product variations have their own gateway.

    Thank you

    • This topic was modified 10 months, 3 weeks ago by Omar Dabbas.
    October 3, 2021 at 9:05 am #95895
    KookMob
    Participant

    Hi again,

    I’ve enabled “per product section” and “variations” and after pressing “save” button, I face with a 500 server error. After that, I’m just seeing this error while tapping on the per product tab. I’ve already disabled all the plugins to see if there is conflict with them. But nothing changed.

    Could you please help me by this issue?

    Thank you

    October 3, 2021 at 6:46 pm #95896
    WPWhale
    Moderator

    Hi,

    Yes sure, we need some sort of access to check this, please send us at [email protected] and we will be glad to fix this.

    Omar

    October 3, 2021 at 7:15 pm #95897
    KookMob
    Participant

    Hi again,

    Thank you.  I’ve just sent you an email.

    October 4, 2021 at 6:39 am #95898
    KookMob
    Participant

    Hi there,

    Could you please answer ASAP? We just stopped selling some of our important products due to this issue. But your support does not answer soon. I must wait for many hours to receive a response from your side.

    October 4, 2021 at 6:20 pm #95899
    WPWhale
    Moderator

    Hello,

    Sorry for the trouble, we try to respond ASAP but sometimes due to timezones it might take longer than usual.

    We got the email and responded to it.

    Omar

    October 5, 2021 at 1:35 pm #95900
    KookMob
    Participant

    Hi again,

    Last night, I’ve replied your email.

    I would appreciate you to help me by this issue and answer my email as soon as possible.

    Best regards

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