Amount left doesn’t refresh anymore with ajax in cart template

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • October 12, 2022 at 9:29 am #93290
    blankjulienriou.com
    Participant

    Hi,
    We activated the ajax option in order to refresh the amount left on the cart template.
    Unfortunately, it doesn’t work when we change the product amount in the cart.
    The amount left is not updated.
    Could you help us to fix this?
    Thank you.
    Rodolphe

    October 12, 2022 at 11:25 am #93304
    blankMoshtafizur
    Moderator
    Plugin Support

    Hello,

    I am really sorry to know you are having problems.

    Please go to the WooCommerce > Settings > Amount Left for Free Shipping > Advanced section, enable the AJAX Options > Force update option and see if the issue persists.

    Please let us know if it doesn’t solve the problem.

    Kind regards, 
    Moshtafizur

    October 12, 2022 at 1:00 pm #93308
    blankjulienriou.com
    Participant

    Hi Moshtafizur!
    Unfortunately, I already try the Force Update option.

    October 12, 2022 at 3:35 pm #93325
    blankMoshtafizur
    Moderator
    Plugin Support

    Hello,

    I am sorry to know you are still having the issue.

    I couldn’t reproduce the issue on our end. However, the amount will not change if you only change the quantity on the cart page. To view the correct amount left for free shipping, you would need to click the Update Cart button after changing the quantity of the products.

    But if that’s not the case, then would it be possible for you to share your WordPress dashboard access with us so that we can check it for you? Then please send the login credentials to [email protected].

    Kind regards,
    Moshtafizur

    October 13, 2022 at 9:19 am #93357
    blankjulienriou.com
    Participant

    Hi,
    By changing the product amount, I meant changing the amount and clicking the Update Cart bouton.
    I will perform one more test before sending you the credentials.
    I’ll keep you in touch very soon.

    October 13, 2022 at 10:23 am #93362
    blankMoshtafizur
    Moderator
    Plugin Support

    Hello,

    Thank you, but could you also ensure that you are using the most recent versions of the WooCommerce (7.0.0) and Amount Left for Free Shipping (2.2.2) plugins? Additionally, would you kindly set the minimum amount required for free shipping in the Manual min amount > Amount field and check if it works better?

    Kind regards,
    Moshtafizur

    October 13, 2022 at 4:17 pm #93397
    blankjulienriou.com
    Participant

    Hi,
    Yes, off course. I’ll try check that.
    Thanks

    October 14, 2022 at 8:49 am #93431
    blankjulienriou.com
    Participant

    Hi,
    We’re using the last versions for both WC and Amount Left.
    I set manually the minimum amount.
    Unfortunately, it doesn’t solve our problem.
    If you’re still ok, i’ll send you credentials in order to login our staging website.

    October 14, 2022 at 10:54 am #93441
    blankMoshtafizur
    Moderator
    Plugin Support

    Hello,

    Thanks for sending the login details.

    I was able to login and check the settings. They seem fine to me. As a result, I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

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