Automatically change status from “Abandoned” to “Processing”

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  • #85571

    I would like to know If I can automatically change status from “Abandoned” to –> “Processing” or “On hold”, etc.

    I have installed your plugin (Order Status Rules for WooCommerce).
    I also have “WooCommerce Cart Abandonment Recovery plugin”.

    Example: Client orders product “X” — next step is Upsell –.> He gets Bump offer (Product Y) – with 2 buttons (“Yes I will take it”, or “No, thanks!”) –> Let me remind you this is COD (Cash-On-Delivery order).

    If client just closes the window, this order wont be treated as “Order” in WC. Normally if client would click on any of these two buttons, It will be marked as “Order” and Order status would be: “Processing”.

    This Cart Abandonment Plugin collects  (saves) this order anyway, but shows me Order status: “Abandoned”  (in plugin view –> WooCommerce – Cart Abandonment)

    What I need is plugin or code, that would automatically change these COD orders from “Abandoned” to “Processing” after 10 minutes.

    Your plugin doesn’t show me option Status from: __________ missing (Abandoned)

    It just shows me (Pending payment, Processing, On hold, Completed, Cancelled, Refunded, Failed, Main Order Acepted (CF) )

    What to do?

    Tom Anbinder
    Plugin Support

    Hi Amir,

    Would it be possible to share access to your site, so I could log in and check what’s going on (my email is [email protected])? Please let me know if sharing an account is not an option, and I will continue solving it remotely.

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