Cannot add more than one of the same product to cart

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 28, 2024 at 12:41 pm #139991
    Carola van den Berg
    Participant

    Hi,

    The plugin is causing the problem that I cannot add more than 1 of the same product to my shopping cart. If I deactivate the plugin, everything works as it should be but when I activate it, the problem occurs. Can you please help?

    April 28, 2024 at 3:48 pm #139999
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    We were unable to reproduce the issue here. Would it be possible to share your WordPress dashboard with us so that we can check the issue closely? Then please send us the login credentials to [email protected].

    Kind regards.

    April 28, 2024 at 4:32 pm #140002
    Carola van den Berg
    Participant

    Hi,

    Thank you for your quick response. I just send an e-mail.

    Kind regards,

    Carola

    April 30, 2024 at 7:39 am #140092
    Carola van den Berg
    Participant

    Hi,

    Could you please help? I want to go live this week but this has to work first. Thank you in advance.

    Kind regards,

    Carola

    May 2, 2024 at 9:28 am #140198
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    This issue has already been escalated to our development team. They will get back to you as soon as they can.

    Kind regards.

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