Causing endless loading/spinner on checkout page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #109752
    Fahmi
    Participant

    Hi,

    I found that the plugin v3.5.0 is causing a problem at the checkout page. After the user clicked the “Place Order” button, the loading icon continued to spin and remained stuck for an infinite time without proceeding to the payment gateway page.

    Screenshot: https://imgur.com/Br0TIsj

    #109886
    Moshtafizur
    Participant

    Hi Fahmi,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end. Could you please ensure that you are using the latest version of WordPress(6.1.1) and WooCommerce(7.4.0)?

    Kind regards,
    Moshtafizur

    #109930
    Fahmi
    Participant

    Yes. Both are the most recent versions.

    Currently, I’m disabling all the plugins on my site. Let me check them one by one. I’ll let you know again if this plugin may contribute to the problem.

    #109937
    Moshtafizur
    Participant

    Hi Fahmi,

    Thanks for your reply.

    Please let us know if the plugin is the root of the problem.

    Kind regards,
    Moshtafizur

Viewing 4 posts - 1 through 4 (of 4 total)
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