Convert button not appears

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 19, 2022 at 3:02 pm #102382
    waleed.zaytoun.26
    Participant

    when enable “Add recalculate button” at order page it doesn’t appear.
    so I can’t change order currency there to any other currency.

    November 21, 2022 at 11:44 am #102452
    Moshtafizur
    Moderator
    Plugin Support

    Hello waleed,

    Thanks for reaching out.

    Please ensure that in the plugin’s settings, under the Admin section, the Order page option is enabled. Also, ensure, that in the admin order edit page, in the Screen Options, the Currency Conversion option is checked.

    Kind regards,
    Moshtafizur

    November 21, 2022 at 2:35 pm #102461
    waleed.zaytoun.26
    Participant

    I’m sure I have enabled the options you mentioned.
    the issue is when enabled them I can’t see Convert button to convert order currency.

    November 22, 2022 at 9:33 am #102546
    Moshtafizur
    Moderator
    Plugin Support

    Hello Waleed,

    Thanks for pointing out the issue.

    I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

    November 28, 2022 at 6:02 pm #103013
    Moshtafizur
    Moderator
    Plugin Support

    Hello again, Waleed,

    I hope you are well today.

    Would it be possible for you to share your WordPress dashboard access so that we can check it for you? Then please send us your login credentials to [email protected].

    Kind regards,
    Moshtafizur

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