Hi @gorfeas,
I hope you are well today.
As you have mentioned in the WordPress.org support forum, despite following the steps provided, the issues still persist. We understand the frustration this situation is causing you, and we sincerely apologize for any inconvenience you have experienced.
To offer you further assistance, we kindly request your cooperation in granting us access to your WordPress dashboard. This access will enable our dedicated team to conduct a thorough investigation and gain a deeper understanding of the root cause of the problem.
We want to assure you that the security of your credentials is our top priority. To maintain the confidentiality of your information, we request that you securely send your login details to [email protected]. Please rest assured that we will handle your information with the utmost care and respect.
We appreciate your cooperation and look forward to resolving this matter for you.
Kind regards,
Moshtafizur