Custom emails don’t arrive

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 22, 2022 at 2:56 pm #106522
    shop-1529
    Participant

    Hi,
    we purchased your premium version of this plugin but don’t receive the emails we set to be sent.

    When I try to trigger the email manually from the Order Actions, it gives me a critical error warning.

    Any ideas what might be the problem?

    December 23, 2022 at 8:16 pm #106586
    Moshtafizur
    Moderator
    Plugin Support

    Hi,

    I am really sorry to know you are experiencing problems.

    I couldn’t reproduce the issue on our end. Could you please send a screenshot of the error message to [email protected] so that we can take a look at it?

    Kind regards,
    Moshtafizur

    January 18, 2023 at 9:56 am #107768
    shop-1529
    Participant

    It seems like the problems were caused by the Woocommerce Paypal Plugin that blocked the cron to send emails. It was fixed with the last update

    January 18, 2023 at 6:02 pm #107798
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    I am happy to know the issue has been resolved.

    If you find the plugin useful, then please consider leaving a review here.

    Kind regards,
    Moshtafizur

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