Hello, I have a customer that says she hasn’t bought before but it’s popping out this message for her. Please can you let me know the section in your plugin settings where I can search for either a customers name, email or ip to check if the customer has bought any items before. IMAGE – https://ibb.co/C0D9Dcs
In order to view and edit user’s sales data, in the plugin’s settings, under the Admin section, please enable the Admin Options > Editable sales data. Then you will be able to view and edit each user’s sales data on the user’s edit page (in Users).
Please give it a try. If you encounter any issue, then please let us know.