How can a user order the same product again if they cancel it the first time?

WPFactory Plugins – Empower Stores Success Forums Maximum Products per User for WooCommerce How can a user order the same product again if they cancel it the first time?

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  • Author
    Posts
  • #100622
    Ryan
    Guest

    Hi,

    At the moment, I set the Limit per user to 1.

    A member bought a product but changed the order status Cancelled.

    Now the member is trying to buy the product again but he is getting the already bought error message on the checkout page.

    How can I limit the number only to the Completed status?

    #100623
    Zohaib
    Participant

    Hi,

    Under the General settings tab of the product, you can find an option for order statuses. You can set the relevant order statuses here for the limits.

    #106464
    Moshtafizur
    Moderator
    Plugin Support

    Hello Ryan,

    In the plugin’s settings, under the General section, please set the Order statuses: Delete to Cancelled. Then, if the user later cancels his order, he will be able to purchase the product again.

    Kind regards,
    Moshtafizur

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