- Support forum for the WooCommerce Additional Custom Emails & Recipients.
- This topic has 1 reply, 2 voices, and was last updated 14 hours, 45 minutes ago by
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Hi,
As the title suggests, I’m not understanding the basics of how to have different emails sent based on different product types.
I have three products and two seasons (hospitality business), and the two seasons require that different emails get sent out.
Any basic help would be appreciated.
Thanks
Will
Hi William,
I hope you are doing well. Sorry for not replying to your issue earlier. I have also received an email from you through our ticketing system and have replied there as well, but I am reposting here for your convenience.
I have recorded a video for you showing the steps you need to create a custom email and set it to be triggered when a particular product is included in the order. Additionally, you can refer to this documentation for more details: https://wpfactory.com/docs/additional-custom-emails-recipients/how-to/woocommerce-email-settings/
Please check the video and let me know if you need any further help or assistance.
Best regards,
WPFactory support team
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