Is it working?

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  • #85528
    Sohaib Romi
    Guest

    Hi,
    I’m using your plugin-free version to checking on my website working fine or not then I’ll purchase the pro version. Now I have applied single rules and check it but there is no action performed. Is free version is working or not.

    #85529
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Sohaib,

    Sorry for such a late reply.

    If you are still interested – the first thing that comes to mind – the plugin must be enabled at the time order gets its initial status. If you open order’s admin edit page, you should see the “Order Status History” meta box – it should say that there are some records of status change (vs empty status history).

    Also, to solve the problem with empty status history – there is “On empty order status change history” option in “WooCommerce > Settings > Order Status Rules > Advanced” – try setting it to “Use order date created” or to “Use order date modified”.

    And again, sorry for such a late reply.

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