Is the plugin compatible with Woocommerce Subscriptions?

Top WooCommerce & WordPress Plugins Forums Order Status Rules for WooCommerce Is the plugin compatible with Woocommerce Subscriptions?

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #130260
    blankTuomas
    Participant

    Hi!

    I am trying to set the plugin to work with Woocommerce Subscriptions Plugin which renews Woocommerce orders after a definded time period.

    I have created a rule for changing Pending payment status to Completed but this does not seem to work in renewed orders. Should it work?

    Br, Tuomas

    #130514
    blankMoshtafizur
    Moderator
    Plugin Support

    Hi there,

    Could you please go to the “Advanced” section and set the “non-matching order status” to “use latest record anyway” and see if this resolve the issue?

    Kind regards.

    #135117
    blankTuomas
    Participant

    Hi

    This did not solve the issue. Is there anything else I can try?

    Br Tuomas

    #135317
    blankMoshtafizur
    Moderator
    Plugin Support

    Hi there,

    I have escalated this with our development team. They will back to you as soon as possible.

    Kind regards.

    #135437
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi, Tuomas,

    I’ve just tested it on my server – it seems to be working fine here, the renewal order is automatically updated from “Pending payment” to “Completed”. Could you please try running the “Run all rules now” tool (in “WooCommerce > Settings > Order Status Rules > Tools”) and let me know if the renewals are still “pending”?

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