- Support forum for the Automated Order Status Controller for WooCommerce.
- This topic has 4 replies, 3 voices, and was last updated 2 months, 1 week ago by
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Hi!
I am trying to set the plugin to work with Woocommerce Subscriptions Plugin which renews Woocommerce orders after a definded time period.
I have created a rule for changing Pending payment status to Completed but this does not seem to work in renewed orders. Should it work?
Br, Tuomas
Hi there,
Could you please go to the “Advanced” section and set the “non-matching order status” to “use latest record anyway” and see if this resolve the issue?
Kind regards.
Hi there,
I have escalated this with our development team. They will back to you as soon as possible.
Kind regards.
Hi, Tuomas,
I’ve just tested it on my server – it seems to be working fine here, the renewal order is automatically updated from “Pending payment” to “Completed”. Could you please try running the “Run all rules now” tool (in “WooCommerce > Settings > Order Status Rules > Tools”) and let me know if the renewals are still “pending”?
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