Not showing UPC on variant product front end pages

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 6, 2022 at 10:17 pm #85175
    blankadmin-7521
    Participant

    Hi, thanks for providing this great plugin, can you please help me with the below problem. My website is not showing the UPC code on my variant product front end pages, when selecting a variation, only the SKU is displayed.  Example: https://filters2go.com/product/home-furnace-air-filter-8x20x1-merv-10-hvac-ac-replacement/

    Thanks in advance for your assistance, it is greatly apricated.

    Regards

    May 7, 2022 at 2:43 pm #85176
    blankPablo
    Moderator
    Plugin Support

    Hi,

    Thanks for the kind words 🙂

    Have you tried to enable the following options?
    – Barcodes > Barcodes section
    – Barcodes > Single product page

    May 7, 2022 at 9:46 pm #85177
    blankCorbin
    Guest

    Hi,

    Thanks for the reply, I only have the free version as I am not actually wanting to show barcodes. The UPC number is shown on single products but any variant with more than 1 product, does not display the UPC number even tho I can see it entered on the backend. Can you please have a look and let me know your thoughts. As mentioned it only effects products with more than 1 variant. https://filters2go.com/product/home-furnace-air-filter-8x20x1-merv-10-hvac-ac-replacement/   – PS. I have my SKU and UPC at the bottom of the single product listing.

    May 8, 2022 at 4:51 am #85178
    blankPablo
    Moderator
    Plugin Support

    Oh ok,

    Can you please take a look if your variations actually have the UPC registered? Maybe they are empty.

    May 8, 2022 at 6:05 am #85179
    blankCorbin
    Guest

    Hi,

    Yes, UPC is registered on each variant, Google is also not picking them up. Works find when there is only 1 variant. But with more than one, it doesn’t event show UPC: in the product Meta

    May 9, 2022 at 1:14 am #85180
    blankPablo
    Moderator
    Plugin Support

    Hi Corbin,

    I couldn’t reproduce the issue here. Maybe that is an issue related to your theme.

    Can you please create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, please send a message to [email protected].

    May 12, 2022 at 5:50 pm #85181
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi,

    I think I know the solution.

    Could you please go to “WooCommerce > Settings > EAN > Advanced” and set the “JS selector in variation” option to .product?

    P.S. There is another alternative solution as well – you can change the “Variable products: Position in variation” option (in “WooCoommerce > Settings > EAN > General > Single product page”) from “Product meta” to “Description”. It will display the EAN in a different position in this case, though.

    Please give it a try and let me know if that helps.

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