Per Product tab not enabled on Pro

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  • #95932
    Art Bottega Studio
    Participant

    Dear WP team,

    I have installed paid subscription for Pro plugin version. My last order #66391 was placed on September 29, 2021. At the moment plugin works perfectly but Pro version which includes option “Per Products” doesn’t work. Recently I have made updates for the plugin main version. Please help.

    Best,
    Stipe

    • This topic was modified 1 year, 7 months ago by WPWhale.
    #95933
    WPWhale
    Moderator

    Hello Stipe,

    Do you mean you have both versions installed? If yes, please delete the free version as you don’t need it.

    Let us know if you still have the issue after that please.

    Omar

    #95934
    Art Bottega Studio
    Participant

    I have deleted free version now. As I could remember how it worked before, if I would exclude a whole category and wanted to include a specific product from that same category through “Per Product” option itd wolud work. At the moment I am not able to combine both functionality. (Per Category and Per Product)

    Is this even possible or I have a wrong memory?

    Best

    #95935
    WPWhale
    Moderator

    Hi Stipe,

    No you’re correct (and your memory still works great), product priority is higher and it “should” work as you said, can you please send us screenshots of your settings, and link a link to that product so we can see? Please reach us at [email protected]

    Omar

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