Rule keeps loading forever

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  • #85578
    Richard Pinho
    Participant

    Hello, I just installed the plugin but when i try to go to any rule it keep loading forever…
    I Can add more rules and Advanced tab is working fine, but can’t use any rule.

    Plugin order-status-rules-for-woocommerce-pro.2.5.1

    #85579
    Tom Anbinder
    Moderator
    Plugin Support

    If anyone else is interested – as we’ve figured out, the problem was the high number of users on the site (more than 100,000). Our plugin loads all users on the rule’s settings page (for the “Users” condition), so it required too many server resources to load all of them. To solve this, we’ve added a new option to our plugin in v2.6.0. Now you can disable the unnecessary conditions (e.g., “Users”) with the new “Disabled conditions” option in “WooCommerce > Settings > Order Status Rules > Advanced”.

    P.S. In the next plugin version, we will use AJAX for the rule’s settings pages so that it can work with a high number of options as well. I will post about it here as soon as it’s ready.

    #85580
    Richard Pinho
    Guest

    Thanks again for your fast suport and the solution provided.

    #85581
    Tom Anbinder
    Moderator
    Plugin Support

    Happy to help 🙂

    #85582
    Tom Anbinder
    Moderator
    Plugin Support

    Update: As promised, we’ve released a new plugin version today (v2.6.1). The “Users” option uses AJAX now, so there is no need to disable the condition no more – it will handle sites with a large number of users now.

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