Why can’t my customer buy from my store?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #100694
    Steven
    Guest

    Hi, I am running a store where users can buy 2 products each month. One of my customers is trying to place an order and is eligable (last order was June 8th), but is recieving an error on my checkout page:

    https://imgur.com/LHhcn4L

    All my settings should be set up correctly, I can’t find what the problem could be.

    Hoping to hear from you.

    Kind regards,

    Steven

    #100695
    Zohaib
    Participant

    Hi,

    I will need some more information on:

    1. Your plugin’s settings (screenshots would be helpful)
    2. Details on what you are trying to achieve with the plugin (Is it just simply a customer can purchase any 2 products a month?)

    This looks like a wrong setup issue.

    #100696
    Steven van Wingerden
    Guest

    Hi Zohaib thanks for getting back to me. This is a screenshot of my Limits tab:

    https://imgur.com/hUUeZTf

    Is this enough or do you need screenshots of other tabs aswell?

    Kind regards,
    Steven

    #100697
    Zohaib
    Participant

    Hi Steven,

    There are a couple of things that I would have needed to see on your setup. For example what mode have you set up under general settings.

    Is it possible for you to share your WordPress dashboard access and I can take a look for you. You can send your details to [email protected]

Viewing 4 posts - 1 through 4 (of 4 total)
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