Why is the notice not appearing on the product page?

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  • #100404
    Brandon
    Guest

    I’ve recently downloaded the paid version of your plug in. I am able to use the plug in to physically limit the purchase of an item, however I would like a message to appear when the user tries to add this product to the cart.

    I have your default language of ” You can only buy maximum %limit% of %product_title% (you’ve already bought %bought%). “in the “front end –> customer message”.

    When I go to test this functionality as a fake user, the user is not able to add this item to the cart (which is correct), however a small black square / bar with a red/orange bar inside of it appears at the bottom of the screen. It looks like a message is trying to display, but is having some issue.

    Please let me know your thoughts.
    Thanks,
    Brandon

    #108153
    Moshtafizur
    Moderator
    Plugin Support

    Hello Brandon,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best regards,
    Moshtafizur

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