Alexandre

Hey,

I have the same issue today, installed Version 2.12.3 of the plugin.

For Belgian VAT number (working in VIES) but not on checkout.

In the LOGS I see this :

<span id=”L6″ class=”line log-entry”><span class=”line-content”><span class=”log-timestamp”>2024-07-10T13:07:41+00:00</span> <span class=”log-level log-level–info”>Info</span> Success: VAT ID is valid (Country: [BE]; VAT ID: [XXX]; Company: [XXX]; Method: [soap])
</span></span><span id=”L7″ class=”line log-entry”><span class=”line-content”><span class=”log-timestamp”>2024-07-10T13:07:42+00:00</span> <span class=”log-level log-level–info”>Info</span> Error: VAT is not valid (checkout) (Country: [BE]; VAT ID: [<span id=”L6″ class=”line log-entry”>XXX</span>]; Company: [<span id=”L6″ class=”line log-entry”>XXX</span>]; Method: [])</span></span>

the <span id=”L6″ class=”line log-entry”><span class=”line-content”>XXX is a valid VAT number tests on VIES.</span></span>

Thanks for the Help