Tom Anbinder

Forum Replies Created

Viewing 15 posts - 121 through 135 (of 1,193 total)
  • Author
    Posts
  • in reply to: Fatal error #91691
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Alain,

    Please update the plugin to the latest v1.7.3 (released just a few minutes ago). Although I couldn’t reproduce the issue on my test server, I’ve added some safe-checks to the code, so I believe the problem should be gone now.

    Please give it a try and let me know what you think.

    in reply to: Pick for UPC list for Variations #88824
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Would it be possible to share access to your site, so I could log in and check what’s going on (my email is [email protected])? Please let me know if sharing an account is not an option, and I will continue solving it remotely.

    in reply to: EAN not showing with Elementor #88818
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Henrik,

    Sorry for the late reply.

    There is the [alg_wc_ean] shortcode in our plugin – you should be able to output the EANs with Elementor’s shortcode widget/block.

    I hope this helps. Please let me know if you have any questions.

    in reply to: items sold showing under barcode #88817
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Richard,

    Sorry for the late reply.

    Would it be possible to share access to your site, so I could log in and check what’s going on (my email is [email protected])? Please let me know if sharing an account is not an option, and I will continue solving it remotely.

    in reply to: Get the right UPCs into Amazon #88814
    Tom Anbinder
    Moderator
    Plugin Support

    I’m going to mark this thread as “resolved” for now, hope that’s ok. Please let me know if there are still any questions/issues.

    in reply to: The plugin is not working #88689
    Tom Anbinder
    Moderator
    Plugin Support

    If anyone else is interested – the problem was resolved by changing the custom email’s “Trigger(s)” option from “New order (Completed)” to “Order status updated to Completed”.

    in reply to: Order Status Rules not working… #86662
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Lily,

    not working

    There is “Use WP cron > Interval” option in “WooCommerce > Settings > Order Status Rules > Advanced” – by default it’s set to “Once hourly”. This means that our plugin goes through the orders once per hour and checks if the status needs to be changed for any of them. Try setting this option to e.g. “Once every minute” – I believe this should solve it.

    payment gateways

    It will work with other PayPal plugins as well. Once you install a new PayPal plugin, it will be automatically listed in our “Order Payment & Shipping > Payment gateways” option.

    I hope that helps. Please let me know if you have any questions.

    in reply to: Yith Account fund payment gateway conflict #86254
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Ahmed,

    Thank you for pointing it out. The “YITH WooCommerce Account Funds” plugin is a paid one, correct? If that’s the case, could you please either send me the plugin’s zip or share access to your site, so I could log in and check what’s going on? My email is [email protected].

    in reply to: Question #85991
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Salvatore,

    Would it be possible to share access to your site, so I could log in and check what’s going on (my email is [email protected])? Please let me know if sharing an account is not an option, and I will continue solving it remotely.

    in reply to: Get the right UPCs into Amazon #85791
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Jeffery,

    Thank you.

    By default, our plugin uses the _alg_ean product meta key to store GTINs. And if you need, you can change it with the “Meta key” option in “WooCommerce > Settings > EAN > Advanced”.

    Which plugin are you using for the feed?

    in reply to: “Related products” bug #92456
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Yuri,

    I believe I was able to fix it. Could you please give it a try?

    I think it was an Elementor compatibility issue – I had to set the “Price identifier” option in “WooCommerce > Settings > Product Price by Quantity > Price Display by Qty” to .elementor-element-166652e p.price (by default it’s set to p.price).

    in reply to: Pass the GTIN and Brand data in a schema #85378
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Sorry for the late reply.

    Yes, our plugin can add GTIN to the product structured data. You just need to enable the “Product structured data” checkbox in “WooCommerce > Settings > EAN > General”. Also, there shouldn’t be any issues with duplicating the data, as you can set a custom meta key in our plugin. I.e., you just need to know which meta key the feed plugin uses to store GTINs, then you set the same key in “WooCommerce > Settings > EAN > Advanced > Meta key”.

    However, brands are not covered. You can add it with a small PHP snippet, though:

    add_filter( 'woocommerce_structured_data_product', function ( $markup, $product ) {
        $markup['brand'] = 'Your brand here';
        return $markup;
    }, 10, 2 );

    Here you need to replace 'Your brand here' with an actual product brand (you can use $product->get_id(), etc. to get the product’s brand).

    I hope this helps. And please let me know if you have any questions.

    in reply to: Print the barcode in PDF #85364
    Tom Anbinder
    Moderator
    Plugin Support

    Hi James,

    Sorry for the late reply.

    Would it be possible to share access to your site, so I could log in and check what’s going on (my email is [email protected])? Please let me know if sharing an account is not an option, and I will continue solving it remotely.

    in reply to: EAN questions #85214
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Dhiraj,

    Happy to help 🙂

    Regarding “… resizes the headings…” – hmm, that’s odd, it seems ok on my side. Let me know if you want me to log in and check it out.

    in reply to: Display by quantity not working #92448
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Tyler,

    This is solved in the plugin v3.1.0. It’s now possible to set custom price identifiers in plugin settings. In this particular case, you need to set the “Price identifier” option (in “WooCommerce > Settings > Product Price by Quantity > Price Display by Qty”) to div.entry-price-wrap div.price (the default value is p.price).

Viewing 15 posts - 121 through 135 (of 1,193 total)