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For each rule, I put 2 days with parameters for skip days Saturday and Sunday??
I can’t … I think I explained it wrong.
The main idea is that an order must go through 7 statuses within 12 working days, only the first one I will do manually, the remaining 6 automated.How to set ?
1. I receive the order; – Status X
2. Depending on the crowding, I process it manually in 1-2 days, from status X to status A;
3. After that, let the rules start automatically;
4. Status A to Status B in another 2 working days.
5. Status B to Staus C in another 2 working days.
etc.
At the end of the order, let’s say that it entered on February 1 and the end after 12 working days = February 16For each rule, I put 2 days with parameters for skip days Saturday and Sunday??
or do I calculate manually? 2 days + 2 days to the next status = 4 days, then 4 + 2 = 6 days to the next rule…Thanks for first replay,
I don’t think I have any reason to set these dates, because I want the rules to apply to all orders, regardless of the date.
The overall idea is that 1 order must go through 6 rules, and stay in each status for 2 working days, a total of 12 working days from entry to completion, crossing 7 statusesRule 1: status A to status B – 2 days
Rule 2: status B to status C – another 2 days (or do I have to calculate 4 days from here? (for example, the order should stay in status 2 for 2 days, then stay in status B for 2 days, (that is, I put 4 days at trigger) then 2 days in status C (ie 6 days in trigger)?
Does the plugin have as a point of reference, the order entry date?
I now have them set 2 days by 2 days by 2 days and it doesn’t do anything… I think it’s in conflict…
Thank you for all your patience and any answer 🙂
