Hi,
yes, WPML.
The customer full name worked. Thank you. But the settings don’t work great.
I have created an email and add a specific product as required. when i place an order with this product im not receiving the email.
As a work around for the language difference. i created 2 emails in different languages but it is also not working. The only way to send these emails is to send manually.
I do not have a staging site.