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Hello!
The reports don’t unfortunately work for me. I would suspect it might be related to me having High-performance order storage turned on. This was at least the problem previously with another page, which you succesfully fixed.
I can see orders on all other pages, but unfortunately they don’t show up at all in WooCommerce > Reports > Taxes > EU VAT.
Best regards,
Jussi
Hello and thanks!
This now works, great job and appreciate the fix and good response!
Best wishes,
JussiHi @Kousik!
I actually figured out what the difference between our setups is and why you could not replicate it. The key was in the URL you posted!
I’m using the new High-Performance Order Storage (HPOS) that was rolled out by WooCommerce a while back and it seems that the EU VAT plugin is not compatible with it! This is probably due to the order page being changed when you enable the feature. Unfortunately the old one is not accessible for me anymore.
The Orders Page used to be “edit.php?post_type=shop_order”
With HPOS enabled, the Orders Page has become “admin.php?page=wc-orders”—-
Would it be possible to add support for HPOS, as it really does improve WooCommerce performance by quite much?
Thanks and best wishes,
Jussi
This person seems to have the same issue as me. And no, I will not be sending you my credentials, quite an strange thing to ask these days.
https://wpfactory.com/support/topic/admin-options-do-not-work/
Hey Hindi!
Sorry for not being clearer, I meant when I am looking at the list of customer made orders, there used to be a column that showed the user’s VAT ID and the possibility to sort with it (perhaps even filter?). This has recently disappeared.
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In addition if I go to the EU VAT plugin Settings and scroll down to Additional Info, the following link does not show any results anymore.
EU VAT report: WooCommerce > Reports > Taxes > EU VAT.
Hope this clarifies the issues.
Best wishes!