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Not quite. Let’s say I had handling cost, shipping cost, and payment cost. These costs won’t disappear if my customer chooses to return his product. When I get the product, the product cost will of cause disappear, but I will still have all the handling cost, shipping cost, and payment cost. So this order should actually have a negative profit.
Se this example:Product price: 30 EUR
Product cost: -10 EUR
Shipping cost: -5 EUR
Handling cost: -1 EUR
Payment cost: -0,5 EUR
Total: 13,5 EURNow the product is being returned and the “product price” is equal 0 and the “product cost is equal 0. Therefore my total is now
Shipping cost: -5 EUR
Handling cost: -1 EUR
Payment cost: -0,5 EUR
Total: -6,5 EURDoes this make sense? (this should of cause also include the meta cost field, which the plugins have as an option)
Hi,
I realized I only uploaded the cost to the variable products and not variants. So everything is good now 🙂
Cool, thanks! Really appreciate it if you can make a fix for refunded products.
Btw. the plugin is really built beautifully. Utilizing all the standard Woocommerce features.
I also discovered a bug. Refunded orders are listed as profitable orders. The profit from the products on the order should be set to 0 (the regular shipping, payment, and handling cost should of cause still apply). The profit for the order should therefore be negative ( -10,00 EUR). Is this something you guys can fix?
