Pablo

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Viewing 15 posts - 226 through 240 (of 297 total)
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  • Pablo
    Moderator
    Plugin Support

    Hi Hugo,

    This would be one approach:

    – You’ll need to assign all your products to some category or tag.
    – After that you need to enable “Per product category” (or “Per product tag”) option in “Limits” section.
    – And then access that category or tag page and set “Limit per user” option as 8.

    in reply to: Why is the limit not working? #100873
    Pablo
    Moderator
    Plugin Support

    Hi Aung,

    Please, make sure that when you place the first order, its status gets to the same status from our “General > Order statuses” option. That is the way the plugin will consider a purchase.

    Let me know if it helps.

    Pablo
    Moderator
    Plugin Support

    Hi Lydia,

    If you leave the “General > Use variations” option disabled and use the “Limits > per product” option by setting the limit of your variable product as 1, I believe it will be enough.

    in reply to: How can I see what items have been the most profitable? #89879
    Pablo
    Moderator
    Plugin Support

    Hi Jeff,

    I’ve added the cost and profit columns to the “Analytics > Product” report as you wanted. You just have to update the plugin to the version I just released (v2.5.1).

    I hope you like it 😉

    Pablo
    Moderator
    Plugin Support

    Hi Daniel,

    Is there any kind of WooCommerce error log you can provide us?

    Anyway, can you create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, please send a message to [email protected].

    in reply to: Why can’t I access the bulk edit costs tool? #89903
    Pablo
    Moderator
    Plugin Support

    Hi again Richard,

    Instead of the screenshot, would it be possible to take a look at your site?

    Can you create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, please send a message to [email protected].

    in reply to: Is it possible to export the cost of goods? #89905
    Pablo
    Moderator
    Plugin Support

    Hi Rafal,

    That’s not supposed to happen. If it does, there should be some problem occurring on the site.

    Anyway, our cost is simply a meta that is saved on the postmeta table. If you export your products using the default product exporter from WooCommerce the cost will be exported to the final CSV.

    in reply to: Why does it not calculate profit? #89895
    Pablo
    Moderator
    Plugin Support

    Hi,

    Just one more question. How your “Product profit HTML template” option is set?

    Anyway, Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, please send a message to [email protected].

    in reply to: Why can’t I access the bulk edit costs tool? #89901
    Pablo
    Moderator
    Plugin Support

    Hi Richard,

    Can you please send me a screenshot of your “tools” menu?
    Meanwhile, can you please make sure you’re using the latest version of the plugin?

    in reply to: Why do the orders prior the plugin activation not have costs? #89899
    Pablo
    Moderator
    Plugin Support

    Hi Jeff,

    Probably you just need to run this option:
    – Tools & reports > Orders Tools > Recalculate for orders with no costs

    in reply to: Why does it not calculate profit? #89893
    Pablo
    Moderator
    Plugin Support

    Hi,

    Sorry for the delay. I don’t know if this could be the reason, but can you please try to change the “Products > Cost decimals” option? And also the “Number of decimals” from WooCommerce?

    in reply to: How to setup for countries that do not have free shipping? #88444
    Pablo
    Moderator
    Plugin Support

    Thanks 🙂

    The plugin needs the default Free Shipping from WooCommerce to work in the automatic mode. For cases like yours, you should probably try our “Manual min amount” option combining it with the “Shipping zones” extra option.

    Please give it a try and let me know if it works for you.

    in reply to: Why did I get an email when I don’t have any customers? #101510
    Pablo
    Moderator
    Plugin Support

    Hi Frank,

    Yes, this is from the plugin if you have the “Advanced > Delete options > Delete users automatically” option enabled.

    You can choose to disable that email notification if you wish by disabling this option:
    – Advanced > Background processing > Send email

    Pablo
    Moderator
    Plugin Support

    Hi Veronica, sorry for the delay.

    Can you please elaborate your question? What would be exactly the moment for the hook to be triggered? When an order status changes for example and the user can’t buy a specific product? Or when the user tries to add a product to cart that is already off the limit?

    And what custom code you’d like to add?

    in reply to: Why are not all my products displayed on the stock report? #89883
    Pablo
    Moderator
    Plugin Support

    Hi Jeanine,

    Sorry for the long delay, but actually you were right. Products having costs or prices with decimal places after zero were not getting displayed on that report. We will fix that in the next version.

    Anyway, you can use our other report on WooCommerce Analytics to see the products there.

    Let me know if you need more help.

Viewing 15 posts - 226 through 240 (of 297 total)