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January 8, 2022 at 9:37 pm in reply to: Is it possible to export the Stock in XML or any other format? #89871
Hello Troels,
You can get what you see on the screenshot by accessing “WooCommerce > Reports > Stock > Cost of Goods” and then clicking on the “Export” link.
The other way would be by enabling the Analytics options at:
– Tools & Reports > Analytics > Stock tabAfter that, you’d be able to get the stock CSV by clicking on the “Download” button.
December 27, 2021 at 3:30 pm in reply to: Is it possible to move the cost from Shipstation to Shipping fee? #89860Hi Maxime,
Maybe there could be another solution. If Shipstation adds a custom cost meta to the order or if it’s possible to add a custom meta to every Shipstation order programmatically, that meta key can be added to this option:
– Orders > Extra Costs: From Meta > Meta keysThat would make the cost of shipping from Shipstation be automatically calculated on each order.
December 20, 2021 at 4:04 pm in reply to: Can I customize the design of the activation email? #101463Hi,
It’s not possible to create a custom template for the “Activation email” for now. Probably the best option you’d have in that case would be to disable the option “Activation Email > Send as a separate email” making the activation email be appended to the “Customer new account” email, where you probably should have a custom template for as well.
If you want to set up precisely where it would be appended, you’d have to:
– Enable the option “Email > Activation email > Fine tune activation email placement”.
– Set the option “Emails > Activation email > Email template” should be set as Plain.
– Use the[alg_wc_ev_email_content_placeholder]
shortcode on the “Customer new account” email template where you want the “Activation email” to be appended.December 19, 2021 at 2:54 pm in reply to: Why is the error message on the checkout page causing problems? #93145Hi Lucas,
I couldn’t reproduce the problem here. Anyway, can you please try changing the “Positions” option from “Messages > Checkout”?
Other than that, can you please send us some screenshot of the issue?
December 16, 2021 at 3:03 am in reply to: Why does the plugin stop working after upgrading to Pro? #101460Hi Manuel,
In that case, please try the option General > Redirect on success and set it as “Redirect to my account page” or any other that suits you better
Hi,
Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.
December 10, 2021 at 6:31 pm in reply to: Why does the plugin prevent both unverified and verified users from logging in? #101450Hi Glyn,
Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.
December 3, 2021 at 8:36 pm in reply to: Is it possible to set a minimum total per shipping zone only for logged-in user? #93137Hi,
Sorry for the delay. I have created a new option for you:
- General > Login requirement
Please update the plugin to version 4.0.9 and let me know if it works for you
December 3, 2021 at 8:25 pm in reply to: Why is the minimum order value not updated according to billing address? #93139Hello,
Sorry for the delay. Can you please try to enable this option?
– WooCommerce > Settings > Shipping > Shipping Options > Shipping Destination > Default to customer billing address
November 22, 2021 at 4:35 pm in reply to: Is it possible to add an extra function so that I can use it in the API? #101430Hi,
I’m not sure if I’m going to be able to help you as I think I couldn’t fully understand your situation but this could be at least a suggestion.
1- Add our
alg_wc_ev_is_activated
meta to the REST API.
Pay attention to theauth_callback
parameter. Here I’m simply testing if the current logged user is the same user being updated, but you may want a different test.add_action( 'rest_api_init', function(){ register_meta( 'user', 'alg_wc_ev_is_activated', [ 'type' => 'boolean', 'single' => true, 'show_in_rest' => true, 'auth_callback' => function ( $valid, $meta, $user_id ) { return get_current_user_id() === $user_id; } ] ); } );
2- Update the user meta
Use the/wp-json/wp/v2/users/$user_id/
to update thealg_wc_ev_is_activated
meta.November 16, 2021 at 10:08 pm in reply to: Is it possible to bulk edit the costs by setting a percentage from the price? #89851This is to let you know that we’ve added this to our to-do list. As soon as we make some progress we’ll let you know.
In that case, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
Please send a message to [email protected] with the credentials.
November 14, 2021 at 5:16 pm in reply to: Why the amount left is not being displayed anymore? #88433Hi Jürgen,
The credentials you’ve sent don’t work for the WP admin.
Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on? If that’s the case, please send a message to [email protected].
Hi Andy,
Please take a look at your “General > Order statuses” option and make sure that the new orders are able to reach that same statuses. This is how the plugin considers a purchase.
Hi John,
Please take a look at your “General > Order statuses” option and make sure that the new orders are able to reach that same statuses. This is how the plugin considers a purchase.
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