Pablo

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Viewing 15 posts - 256 through 270 (of 297 total)
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  • Pablo
    Moderator
    Plugin Support

    Hello Troels,

    You can get what you see on the screenshot by accessing “WooCommerce > Reports > Stock > Cost of Goods” and then clicking on the “Export” link.

    The other way would be by enabling the Analytics options at:
    Tools & Reports > Analytics > Stock tab

    After that, you’d be able to get the stock CSV by clicking on the “Download” button.

    Pablo
    Moderator
    Plugin Support

    Hi Maxime,

    Maybe there could be another solution. If Shipstation adds a custom cost meta to the order or if it’s possible to add a custom meta to every Shipstation order programmatically, that meta key can be added to this option:
    – Orders > Extra Costs: From Meta > Meta keys

    That would make the cost of shipping from Shipstation be automatically calculated on each order.

    in reply to: Can I customize the design of the activation email? #101463
    Pablo
    Moderator
    Plugin Support

    Hi,

    It’s not possible to create a custom template for the “Activation email” for now. Probably the best option you’d have in that case would be to disable the option “Activation Email > Send as a separate email” making the activation email be appended to the “Customer new account” email, where you probably should have a custom template for as well.

    If you want to set up precisely where it would be appended, you’d have to:
    – Enable the option “Email > Activation email > Fine tune activation email placement”.
    – Set the option “Emails > Activation email > Email template” should be set as Plain.
    – Use the [alg_wc_ev_email_content_placeholder] shortcode on the “Customer new account” email template where you want the “Activation email” to be appended.

    Pablo
    Moderator
    Plugin Support

    Hi Lucas,

    I couldn’t reproduce the problem here. Anyway, can you please try changing the “Positions” option from “Messages > Checkout”?

    Other than that, can you please send us some screenshot of the issue?

    in reply to: Why does the plugin stop working after upgrading to Pro? #101460
    Pablo
    Moderator
    Plugin Support

    Hi Manuel,

    In that case, please try the option General > Redirect on success and set it as “Redirect to my account page” or any other that suits you better

    in reply to: Why can’t users activate their accounts? #101448
    Pablo
    Moderator
    Plugin Support

    Hi,

    Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.

    Pablo
    Moderator
    Plugin Support

    Hi Glyn,

    Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.

    Pablo
    Moderator
    Plugin Support

    Hi,

    Sorry for the delay. I have created a new option for you:

    • General > Login requirement

    Please update the plugin to version 4.0.9 and let me know if it works for you

    Pablo
    Moderator
    Plugin Support

    Hello,

    Sorry for the delay. Can you please try to enable this option?

    – WooCommerce > Settings > Shipping > Shipping Options > Shipping Destination > Default to customer billing address

    Pablo
    Moderator
    Plugin Support

    Hi,

    I’m not sure if I’m going to be able to help you as I think I couldn’t fully understand your situation but this could be at least a suggestion.

    1- Add our alg_wc_ev_is_activated meta to the REST API.
    Pay attention to the auth_callback parameter. Here I’m simply testing if the current logged user is the same user being updated, but you may want a different test.

    add_action( 'rest_api_init', function(){
       register_meta( 'user', 'alg_wc_ev_is_activated', [
          'type'          => 'boolean',
          'single'        => true,
          'show_in_rest'  => true,
          'auth_callback' => function ( $valid, $meta, $user_id ) {
             return get_current_user_id() === $user_id;
          }
       ] );
    } );

    2- Update the user meta
    Use the /wp-json/wp/v2/users/$user_id/ to update the alg_wc_ev_is_activated meta.

    Pablo
    Moderator
    Plugin Support

    This is to let you know that we’ve added this to our to-do list. As soon as we make some progress we’ll let you know.

    in reply to: Why doesn’t the limit appear to be working? #100811
    Pablo
    Moderator
    Plugin Support

    In that case, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?

    Please send a message to [email protected] with the credentials.

    in reply to: Why the amount left is not being displayed anymore? #88433
    Pablo
    Moderator
    Plugin Support

    Hi Jürgen,

    The credentials you’ve sent don’t work for the WP admin.

    Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on? If that’s the case, please send a message to [email protected].

    in reply to: How does the “Per category limit” work? #100791
    Pablo
    Moderator
    Plugin Support

    Hi Andy,

    Please take a look at your “General > Order statuses” option and make sure that the new orders are able to reach that same statuses. This is how the plugin considers a purchase.

    in reply to: Why doesn’t the limit appear to be working? #100808
    Pablo
    Moderator
    Plugin Support

    Hi John,

    Please take a look at your “General > Order statuses” option and make sure that the new orders are able to reach that same statuses. This is how the plugin considers a purchase.

Viewing 15 posts - 256 through 270 (of 297 total)