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Hi Moshtafizur,
unfortunately I have checked today and the issue still persists, we cannot edit or save some product details. I have had to switch off the EAN plugin, which is not ideal. I have emailed you the logins already, but also, you are free to look at the staging site, where you will also see the problem with the plugin enabled. https://staging9.theenglishsoapcompany.trade/wp-admin/
If you enter your email address you can reset your password.
Thanks
Lucy
Hi Moshtafizur, false alarm! I just updated to the latest Woocommerce and the issue has resolved.
I’ll still share logins so you can take a look at the order export. Many thanks!
Lucy
Hi Moshtafizur,
unfortunately, yesterday the site was experiencing an issue where we could not edit product data. I performed a health check and the cause was a plugin clash caused by the EAN plugin. I have now had to switch off the plugin.
Have you had this issue before? I will email the logins to the email address you provided.
Kind regards
Lucy
Hi Moshtafizur,
I have downloaded the plugin, and added the EAN meta key, but when I export an order, that column is blank. I checked the product EANs, and some had warnings saying they weren’t valid, so disabled the checking EANs are valid in the EAN plugin settngs.
Do you have any suggestions?
Thanks
Lucy
Hi Tom, thank you, I have tried that snippet on the staging site and tried a test order but unfortunately, it isn’t working.
Lucy
