Forum Replies Created
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May 30, 2022 at 7:52 pm in reply to: How to fix “invalid key” error when activating a plugin license? #104990
WPWhale
ModeratorHi Víctor,
Can you please contact the marketplace at [email protected]? They will be happy to provide support on this.
Let me know if I can help in anything else.
Omar
May 30, 2022 at 7:49 pm in reply to: How can I group products with variants in a specific category in the cart? #104988WPWhale
ModeratorHi Jean-Pierre,
Got your email and will respond to it, will take it from there.
Omar
May 30, 2022 at 7:48 pm in reply to: How can I remove the additional cost (VAT) displayed on the single product page? #104984WPWhale
ModeratorHi,
I doubt this is created by the plugin, this is usually related to your store settings, if you go WooCommerce >> Settings >> Tax >> Display prices in the shop, you can select if it says “including tax”.
Let me know please if you still need further help.
Omar
WPWhale
ModeratorHi Srinivas,
Please try this: From plugin General tab >> Reset options >> Reset to minimum quantity, if that didn’t work, please try “Load All variations” and see.
Let me know how it goes please.
Omar
WPWhale
ModeratorHi Peter,
Sorry but I didn’t get that, what aggregated report you’re referring to here? And what the CSV should include?
Omar
May 23, 2022 at 5:30 pm in reply to: How to hide a specific product category from the shop page? #104980WPWhale
ModeratorHi Stephan,
This way you need to enable the Fixed Quantity per category (assuming these products are in a category), or if this applies to all your store products, you can define it in “Cart quantities” on plugin Fixed Quantities tab.
Please elaborate on what case applies to your store, and we will be glad to assist further, or alternatively, send us to [email protected] a wp-admin access with your preferred settings and we’ll set this up for you.
Omar
WPWhale
ModeratorAwesome, always available to help, George.
Omar
WPWhale
ModeratorHi Girish,
Not sure I got that correctly, what token should do here? Can you please elaborate a little more?
Omar
WPWhale
ModeratorHi,
Short answer: Yes doable, you can control based on variations in the plugin, will be available in case any setup help is needed.
Omar
WPWhale
ModeratorHi Paul,
Sorry for missing the first message, I can’t even find it now (I saw another post for you which is responded to).
Yes please, login will be needed to see what’s wrong, reach us at [email protected] please.
Omar
WPWhale
ModeratorHi George,
What shortcode you’re using to get stock? Because
alg_product_stock_quantity
should show 0 when out of stock.Omar
WPWhale
ModeratorHi Kevin,
Sorry for the delayed response.
Yes sure, you can skip validation AND/OR validate but preserve VAT in any country you want.
Let me know please if you have any other questions.
Omar
WPWhale
ModeratorHi Jordan,
Thanks for the feedback! Glad you’re enjoying it.
Give this a try please, from plugin main tab, select “Fallback gateway” and choose Pay by check there, let me know if that works.
If not, please let me know, I will find another way to fix it.
Omar
May 16, 2022 at 7:16 pm in reply to: How to restrict users from changing quantity on the cart page? #104976WPWhale
ModeratorHi Mark,
Probably a theme incompatibility, would you mind sharing FTP with us (staging would be fine as well) so we can get this fixed in the plugin?
Send us at [email protected] please.
Omar
WPWhale
ModeratorHi Danielle,
Yes doable, we already have an option in the plugin to show the field on signup form (which works on regular & most common forms for Woo), or you can use the field from within the plugin on any form you want to use.
Will be available in case any help is needed.
Omar
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