Zohaib

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Viewing 15 posts - 136 through 150 (of 545 total)
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  • in reply to: How can I upgrade my license? #100817
    Zohaib
    Participant

    Hi Rudolf,

    Can you please contact us on [email protected] and we can either issue a refund or a discount coupon so you can upgrade your license. The discount coupon will be worth $39.99 so essentially you will only pay the difference.

    Zohaib
    Participant

    Hi,

    Do you mean the verification status in the user lists page? This is not possible. It might work, if your default WordPress language is Turkish.

    Zohaib
    Participant

    Hi,

    Unfortunately, this might not be possible at the moment with our plugin. We might look into adding this feature later on. The issue is, if the user does not input their shipping zone/ address, it is not possible to check which zone they are from. However, for now, there is a workaround.

    In the plugin’s settings can you please try and enable: Messages > Display on empty cart.

    Then in Messages > Product page > Product page notices > Enable

    In the Message, you can say something like: “Minimum order requirements are set per area.  Please login or register to access accurate figures. You must have an order with a minimum of %amount% to place your order, your current order total is %total%.”

    in reply to: Why is a user directed to the home page after registering? #101433
    Zohaib
    Participant

    Hi,

    In the plugin’s settings General > Redirect on Failure can you please enable the
    Redirect on failure option and leave the Custom redirect URL blank.

    Please let me know if you continue having trouble with this.

    in reply to: Why am I not seeing the cost/profit on reports? #89855
    Zohaib
    Participant

    Hi,

    In the plugin’s settings can you please use the option under Tools & Reports > Order tools > Recalculate orders cost and profit and save changes. This will recalculate the order costs and profits for the old orders. For any orders that you receive while the plugin is active it should automatically calculate them.

    Zohaib
    Participant

    Hi,

    Unfortunately, this is not possible with our plugin.

    in reply to: How to setup for multiple user roles? #88435
    Zohaib
    Participant

    Hi,

    I have not understood what the issue here is, because from your description it seems it is working correctly for both user roles A and B.

    When you use the Manual Min Amount tab and set a manual minimum amount, the setting in Woocommerce > Settings > Shipping tab is automatically ignored. Instead the Manual min amount that you set is used.

    However, please follow these steps to configure the plugin:

    Manual Min Amount > Enable Section
    Manual Min Amount > Extra Options > User roles > Add the user roles A, B and any other ones for which you wish to set a different minimum amount

    Save the settings.

    After you save and reload the page, in the Manual Min Amount tab, you will find a new field for each user role under Manual Min Amount > Extra Options: Amounts Enter the minimum amount here for each user role.

    Please let me know if you continue having trouble with this.

    in reply to: Why are customers unable to cancel orders? #89853
    Zohaib
    Participant

    Hi,

    Can you please let me know what version of the plugin you are using? Please update to the latest version 2.4.9

    Please let me know if you continue having trouble with this.

    Zohaib
    Participant

    Hi Joey,

    In the plugin’s settings please configure the following options:

    General > Guests > Do nothing but block guests from purchasing products beyond the limits

    General > Block guests from buying products > Block Method > According to limit options
    General > Block guests from buying products > Add to Cart text > Enable the two options: Change add to cart button text from blocked products and Change add to cart button text from blocked variations

    You can also try and enable the Hide products blocked from guest users option.

    Please let me know if you continue having trouble with this.

    Zohaib
    Participant

    Hi Vincent,

    Please follow the following steps to configure the plugin

    General > Amount limits > Minimum
    General > Amount types > Sum 
    Amounts > Min Sum > Set the minimum required across the site
    Cart products > Enable Section
    Cart products > Product Categories > Exclude > The category that you wish to exclude

    Please let me know if you need further assistance with this.

    in reply to: Why is the notice not displayed and can checkout be processed? #93130
    Zohaib
    Participant

    Hi,

    There are a couple of settings that you could try. I would recommend enabling the following options:

    General > Checkout options > Block Checkout Process > Enable
    General > Checkout options > Block checkout Page > Enable

    Please let me know if you continue having trouble with this.

    Zohaib
    Participant

    Hi,

    Unfortunately this is not possible.

    in reply to: Is it possible to set the cost of goods including tax? #89847
    Zohaib
    Participant

    Hi,

    You can decide if you would like to enter product costs inclusive of tax. In that case, in the plugin’s settings General > Cost field label just change it to Cost (incl. tax) (%currency_symbol%)

    Zohaib
    Participant

    Hi Chris,

    To set this up in the plugin’s settings configure the following options:

    General > Amount limits > Minimum
    General > Amount types > sum 
    Amounts > Min sum > €100
    Cart products > Enable section
    Cart products > Validate all products
    Cart products > Product Categories > Require > the category that is a must e.g. CategoryA

    However, please note in this case the minimum a customer will have to spend is 100 for any product(s) but they will also have to a product from “category A”

    Zohaib
    Participant

    Hi Mohsin,

    Thank you for your patience, your ticket is in line to be answered. The development team will get back to you soon.

Viewing 15 posts - 136 through 150 (of 545 total)