Forum Replies Created
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July 20, 2021 at 2:50 pm in reply to: Can we hide the profit/cost on admin from other user roles? #89707
Zohaib
ParticipantHi,
In the plugin’s settings, Advanced tab you will find a section for Restrict by user role, here you need to enter the Administrator User role and any other user role that you want them to have access.
The customer user roles that you are creating do they by any chance have admin rights?
Also are they showing up under Advanced > Restrict by user role in the drop down?
Kind regards,
ZohaibJuly 20, 2021 at 2:44 pm in reply to: Is there a hook that allows me to manually mark a user account as verified? #101354Zohaib
ParticipantHi Pranbir,
You can mark users as verified from your WordPress dashboard Users Menu. You will first need to enable the option. It is located under WooCommerce > Settings > Email Verification > Admin. Enable the relevant options here.
As for the hooks I have passed your request to our development team, they will get back to you soon.
July 13, 2021 at 1:24 pm in reply to: Why am I having issues with exported data from WP Export? #100693Zohaib
ParticipantHi,
This seems like an issue with the exported file. Can you try copy the raw data from the exported file and paste into a new excel file. Then edit the new file. When you paste the data you can try pasting using different options such as pasting values.
July 12, 2021 at 1:01 pm in reply to: How can I restrict customers from purchasing products? #100690Zohaib
ParticipantHi,
Can you please try this formula:
[alg_wc_mppu limit="-1" user_id="285,286" product_id="1851,1652,1643,1800,1308,1330,1646,2207,1327,1640,2476,2309,2144,1936,1668,1649,1301"]
When the limit is set to
0
– this actually means that there are no limitations (i.e. the customer can buy an unlimited number of this product)… While-1
means that he cannot buy any.July 9, 2021 at 12:48 pm in reply to: How can I restrict customers from purchasing products? #100688Zohaib
ParticipantHi Ole,
I have passed your request to our development team. They will check the possibility of this. Can you please share the formula that you are using?
Zohaib
ParticipantHi,
What free shipping method are you using in your WooCommerce settings? Is it a custom one?
July 9, 2021 at 12:22 pm in reply to: Why do I not receive an email that the store has received my order? #101351Zohaib
ParticipantHi Jan,
In the plugin’s settings, Advanced settings tab, Disable the Block order emails options.
July 9, 2021 at 12:20 pm in reply to: Why is the amount left not getting displayed on mobile? #88392Zohaib
ParticipantHi,
Are you using any cache plugin? It might be that the mobile version of your site is a cached copy.
Zohaib
ParticipantHi,
It is not possible to restrict the number of items in the cart as a whole. It is possible to limit per product, per user, per category, per product tag, per shipping zone, per payment gateway, etc.
However, there is a workaround for your situation.
You will first need to create a new category and add all the products that you want the limit for to this new category. For Example, let’s call it Category “ABC”
Then you would go to the plugin’s setting and set up as follows:
General tab > Amount Limits > Minimum
General tab > Amount Types > Quantity
Products tab > Enable > Per Product CategorySave the settings.
Then go to Products > Categories > ABC and edit the category. Define the minimum as 22.
Now users will need to purchase a minimum of 22 products from category ABC.
If you want to exclude products or categories from the Minimum limits, In the Plugin’s settings, go to the Cart Products tab, Enable the section and add the relevant products for exclusion.
July 9, 2021 at 11:55 am in reply to: How can I restrict customers from purchasing products? #100686Zohaib
ParticipantHi,
It would not be possible to set the maximum limit to 0. What that would mean is no user would be able to purchase the product with a limit of 0.
Can you please explain a little more on what you are trying to achieve and we might be able to help.
Zohaib
ParticipantHi,
Is it possible for you to share a copy of the WooCommerce Deposits plugin and we can then run some tests.
You can send a copy to [email protected]
Zohaib
ParticipantHi Leistner,
Yes, I was able to fix the issue. It seems to be coming from your theme, when the add to cart button is pressed a side cart pops up and refreshes the area where the free shipping notice is displayed.
I disabled the Ajax options in this case and it is now working.
July 7, 2021 at 6:04 am in reply to: Is it compatible with WooCommerce Currency Switcher plugin? #89702Zohaib
ParticipantHi,
Just wanted to confirm are you using any cache plugin?
July 7, 2021 at 6:02 am in reply to: Why are we still getting spam registrations after installing the plugin? #101349Zohaib
ParticipantHi,
No such known issue, but can you please try under the General settings tab of the plugin, to Disable the Verify email for current users option.
July 6, 2021 at 1:08 pm in reply to: How can I configure the plugin so that each user can buy a product only twice? #100682Zohaib
ParticipantHi Yvonne,
Please check what order statuses are set to be counted in WooCommerce > Settings > Maximum Products per User > Order statuses. By default, it’s set to Completed orders only. Also don’t forget to Recalculate sales data after changing the Order statuses option.
If that is not the case – there is Editable sales data option in WooCommerce > Settings > Maximum Products per User > Admin. If you enable it and then go to some user’s profile page (i.e. in Users menu), you will be able to see which products did this user buy – that may help to understand what’s going on.
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