Forum Replies Created
-
Posts
-
Hi Romina,
Thanks, Omar is here as well, sorry for troubling you here but the thing with WordPress.org forums is that we can’t ask for access to check what’s happening on the site.
We need FTP & wp-admin access to check & fix this, please send them to [email protected]
Omar
Hi Jasmine,
We need to check some settings on the plugin, it might be that or a conflict with the theme. Would you please send us access to [email protected]?
Thanks,
Omar
Hi,
Sorry for the delay, but why you think plugins conflict with each other? The EU VAT plugin doesn’t impose/add taxes, it checks if VAT number is valid and then deduct VAT.
Can you please elaborate on the conflict part?
Omar
Hi Fabio,
Can you please try this:
add_filter( 'woocommerce_checkout_fields' , 'make_fields_readonly', 100 ); function make_fields_readonly( $fields ) { $fields['billing']['billing_company']['custom_attributes'] = array( 'readonly' => 'readonly' ); $fields['billing']['billing_phone']['custom_attributes'] = array( 'readonly' => 'readonly' ); $fields['billing']['billing_eu_vat_number']['custom_attributes'] = array( 'readonly' => 'readonly' ); return $fields; }Let me know if you still encounter issues.
Omar
Hi Maxime,
At 1:26 screen, scroll a little down please to “Force quantity options” and on single product pages, select “Force to minimum quantity”, if that doesn’t fix it, please send us FTP access to [email protected] as it might be a theme compatibility issue.
Omar
Hi Jasmine,
Please try this:
On General tab, go to Variable products section, On variation change >> reset to minimum.
Let me know if that fixes it (or doesn’t).
Omar
Hi Joerik,
I’ve tried it here and couldn’t replicate the issue, one thing to try before going to the theme compatibility direction, from plugin General tab >> Force Quantity options >> On product page: Reset to minimum quantity.
Give it a try, hopefully it works for you, if not, please send us with access (wp-admin & FTP) to [email protected].
Omar
Awesome, glad to hear this Bas.
It’s not ticked by default, but probably got ticked by mistake or while troubleshooting something.
Anyway, we’re glad it’s resolved now, and it would be great if you can take a minute to leave us a review.
Omar
Hi Joerik,
On Minimum Quantity tab, please tick “Allow selling below minimum quantity if stock < min.” option and see if this solves the problem.
Omar
Salam Mohamed,
The current options (in free & pro version) actually don’t allow this, what you need is a combination of rules (customer fills company field AND customer from UK), if I get this correctly.
Unfortunately this is not possible within the current options.
Omar
Hi Johann,
Thanks for the details here, it’s clear a theme compatibility as you mentioned.
Please contact us on [email protected] with FTP access, we will be glad to fix this and include it in the next plugin update.
Omar
Hi Bas,
There are some stuff that we would like to check here.
Can you please verify on plugin main tab (General) if “Load all variations” is selected at the bottom?
If not, please provide screenshots for the last tab (Advanced), alternatively, contact us at [email protected] with wp-admin access so we can check and run some tests as well.
Omar
Hi Sam,
Sorry for the delay getting back to you.
Simply untick the “Validate” option on 2nd tab if you want to keep the field but not validate it against VIES database.
Let me know if you still need any more help.
Omar
