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Hi,
I saw your request on email and have already replied to you there. The setup has been done on your website. Please let me know if you need more help with this.
Hi,
Unfortunately, it is not possible to add a fixed handling fee per item to all orders. You can use the option under Orders > Extra Costs: All Orders and set a Fixed cost or Percent cost. But again this would be per order and not per item.
Hi,
The extra costs per order are not meant to be shown to the customer or in the cart / checkout.
The option is meant to calculate any extra costs that you might incur and add them to the cost of the order, so in the backend, you get accurate profits.
In your case, for example, it would be:
Selling price – Cost of goods – PayPal fees = Profit. (The PayPal fees here would come from the extra cost option configuration)
Hi Ida,
There are 2 options for handling fees in the plugin’s setting.
1. Orders > Admin order edit > Item handling fees if you enable this option, if an order has multiple products you can add handling fees for each product when you edit the order.
2. Order > Extra Costs: Per Order > Handling fees if you enable this, the you will get a new meta box in the order edit page and you can add the handling fees for the whole order here.
Hi Roberto,
Unfortunately, at the moment, it is only possible to limit the number of products from a category. For example, if a customer purchases a product X from category A and the limit is 3 for Category A, the customer can buy 3 of product X. It cannot be limited to 1.
But, I have passed your request to our development team. They will look into the viability of this and get back to you. It may take some time though.
For your second question, yes, the plugin works with virtual and downloadable products.
Hi,
Thanks for the suggestion, I have passed your request to our development team. Meanwhile, could you please have a look at the Product Notes for WooCommerce plugin. You can use the notes field as a “supplier field” possibly.
Hi,
There are a number of ways to achieve this. But here is the most efficient:
-General > Mode > Product Quantities
-Date Range > Last 365 days
-Limits > Per product
-Formula > Limits by formula > EnableThen use a formula such as:
[alg_wc_mppu limit="1" membership_plan="plan_1" product_id="1,2,3,4,5,6,7,8"]
In the formula, product ID put all the 25 product’s IDs. This way people with membership plan “plan_1” will only be able to buy 1 of each product from the specified list of product IDs.
Hi Gavin,
In the plugin’s settings can you please try and enable the option: General > One time activation link if it still does not work is it possible for you to share your WordPress dashboard access and we can try to register/verify the email on your website. You can send your details to [email protected]
For your second question, the only way to resend the link manually is through the Users page in the WordPress dashboard. Under the verified column there is a resend option.
Hi John,
Sorry to hear you are having trouble with the plugin. Your last support request was answered here within 24 hours.
If you would like to proceed with the refund please submit a request to [email protected]
Alternatively, if you would like help in troubleshooting the issue / getting the setup right, please contact us on [email protected]
Hi,
Unfortunately, at the moment there is no option to export reports to Google sheets. You can download some CSV/Excel reports.
Hi Gavin,
If you enable the option General > Verify account for current users all the current unverified users will have to verify their accounts when logging into the site.
They will have the option to resend the verification email.
Hi Gavin,
Thank you for the suggestions, I have passed your request to our development team, they will get back to you soon.
Hi John,
In the plugin’s settings, please try and enable General > Redirect on failure option.
Also please try and change the options under Advanced > Authenticate filter.
Please let me know if you continue having trouble with this.
Hi,
Just confirming you have created the attributes first for the new product before trying to add variations?
What email do you get from WordPress, could you please share a copy of the email? You can forward it to [email protected]
