Omar Dabbas

Hello Mehmet,

Please note that WPFactory is a marketplace with many vendors selling their own plugins on our platform, recently, and to make a better service for our clients, we decided to focus only on our plugins and stopping the marketplace part of the platform.

As for your recent purchase, we would like to assure you that your plugin will work just fine, and your lifetime license & support is also applicable, however, through the original author (Tyche Software).

As suggested by my colleague Mosh, please contact them on that email or through this page.

If you haven’t heard back from them, please let us know and we will try our best to help further.

Omar

Hey Miles,

Sorry for the delay, I’m responding to your email now, and will take it from there.

Omar

Hi Jasmine,

We need to check some settings on the plugin, it might be that or a conflict with the theme. Would you please send us access to [email protected]?

Thanks,

Omar

Hi Fabio,

Can you please try this:

add_filter( 'woocommerce_checkout_fields' , 'make_fields_readonly', 100 );
function make_fields_readonly( $fields ) {
$fields['billing']['billing_company']['custom_attributes'] = array( 'readonly' => 'readonly' );
$fields['billing']['billing_phone']['custom_attributes'] = array( 'readonly' => 'readonly' );
$fields['billing']['billing_eu_vat_number']['custom_attributes'] = array( 'readonly' => 'readonly' );

return $fields;
}

Let me know if you still encounter issues.

Omar

Hi Jasmine,

Please try this:

On General tab, go to Variable products section, On variation change >> reset to minimum.

Let me know if that fixes it (or doesn’t).

Omar

Awesome, glad to hear this Bas.

It’s not ticked by default, but probably got ticked by mistake or while troubleshooting something.

Anyway, we’re glad it’s resolved now, and it would be great if you can take a minute to leave us a review.

Omar

Salam Mohamed,

The current options (in free & pro version) actually don’t allow this, what you need is a combination of rules (customer fills company field AND customer from UK), if I get this correctly.

Unfortunately this is not possible within the current options.

Omar