pablo-pacheco

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Viewing 15 posts - 1 through 15 (of 40 total)
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  • in reply to: Feature request: placeholder for email entered #140424
    pablo-pacheco
    Moderator

    Hi @foxylearning ,

    Sorry for the delay, but I have good news. Please, update the plugin to version 2.7.8. From now on, it will be possible to add user placeholders to most message options too, including the “Activate” message.

    Let me know if it helps.

    in reply to: COGS total for a particular category #140232
    pablo-pacheco
    Moderator

    Hi @hasan-ali ,

    Sorry for the long delay. Please, update the plugin to version 3.3.8 I just released. I believe it will show the proper categories now.

    pablo-pacheco
    Moderator

    Hi,

    It should work fine now on version 2.7.7 I just released. Please, let me know if you still have problems.

    in reply to: COGS total for a particular category #138843
    pablo-pacheco
    Moderator

    Hi,

    Have you tried our options under Tools & Reports > Analytics > Stock tab ?

    Once enabled, you’ll be able to access Analytics > Stock. Once there, you might enable the category column. To have more control over the data, for now, it would be necessary to export the CSV.

    in reply to: Automatic user deletion #138654
    pablo-pacheco
    Moderator

    Hi Eric,

    Yes, I believe it can be considered as a bug. The Verified/Unverified Filter on the Users page won’t perform very well for users existing prior to the plugin installation if the option “Verify account for current users” is disabled.

    But if you’re not using the filter, and the users are listed as Verified, they are not likely to be deleted. Anyway, it’s always a good idea to have a backup.

    in reply to: Calculate AffiliateWP commissions #137204
    pablo-pacheco
    Moderator

    Hi,

    In that case, can you please send an e-mail to [email protected] with the AffiliateWP plugin? Please include the link to this conversation too.

    I’ll take a look at the possibilities.

    in reply to: Calculate AffiliateWP commissions #136607
    pablo-pacheco
    Moderator

    Hi,

    Sorry for the long delay.

    Maybe, we have an option for you at Orders > Extra costs: From meta. With that option, you can set a meta that will be used to add costs to your orders containing that meta.

    You’d just have to know the meta key name. To find out what it is, you could try to install a plugin like JSM Show Post Meta. Then, you can simply access the admin order page and see if there is any cost meta from AffiliateWP. If that’s the case, you can simply copy the key name and paste it on our Extra costs: From meta option.

    Let me know if it helps.

    in reply to: Remove shipping VAT from profit calcullation #136593
    pablo-pacheco
    Moderator

    Great then. Thanks for letting us know 🙂

    in reply to: Remove shipping VAT from profit calcullation #136044
    pablo-pacheco
    Moderator

    Hi Florian,

    Maybe there is something you can try.

    We have options to add extra costs on orders, so you could try to enable our section Shipping Methods, then:

    • Add a Percent cost to the shipping method you wish. Most probably with the same value as your VAT.
    • The Percent cost source option could be set to Shipping total, and choose Shipping total incl. tax.

    Let me know if it helps.

    in reply to: User list has now been reduced to Administrators #135494
    pablo-pacheco
    Moderator

    Hi,

    If the user list was reduced, maybe they have been deleted. The only way this plugin would delete users is if the option “Advanced > Delete users” is enabled or the option “Advanced > Delete users automatically“. Did you try some of these delete options?

    Anyway, you can try to disable the plugin to see if the user list goes back to normal.

    We don’t have options to delete users with zero purchase history. I believe this is not part of this plugin’s scope. It will only manage the verified and unverified users via email. Now, if the option “General > Account verification > Current registered users” is enabled, all the users registered before the plugin was enabled will be considered as “Unverified”, and then will be erased if any of the Delete options are enabled.

    pablo-pacheco
    Moderator

    Hi,

    In that case, please try to select “Redirect to custom URL” and set the URL right below.

    in reply to: Critical Error!! (Dokan WooCommerce Bookings) #134134
    pablo-pacheco
    Moderator

    Hi, I just sent you an email asking for the Dokan and the Bookings plugin.

    in reply to: “Error during order processing. Please try again.” #131131
    pablo-pacheco
    Moderator

    Hi,

    Thanks for the info. It was really helpful to understand the problem. I believe I was able to fix the plugin on version 3.2.0 I just released.

    Please, update the plugin and let me know if it helps.

    in reply to: WooCommerce Measurement Price Calculator #131123
    pablo-pacheco
    Moderator

    Glad to hear it!

    I know it took us quite a long time to work on this feature, but please consider leaving us a review if you like it 🙂

    And let me know if you notice something. I’m closing the ticket. See you.

    in reply to: WooCommerce Measurement Price Calculator #131006
    pablo-pacheco
    Moderator

    It’s available on Pro version already, version 3.1.9 😉

Viewing 15 posts - 1 through 15 (of 40 total)