Forum Replies Created
-
AuthorPosts
-
WPFactory Support
KeymasterHi,
Really sorry to hear that there are troubles with the license. Could you please go to https://wpfactory.com/my-account/downloads/, delete your old site/key, and generate a new one?
Please let me know if that solves it?
WPFactory Support
KeymasterHappy to hear it’s solved!
Please let us know if you need anything else.
WPFactory Support
KeymasterHi,
Sorry for the late reply.
Could you please go to My Account > Downloads & Keys, delete the old key, and generate a new one?
WPFactory Support
KeymasterHi Simon,
It seems there was a temporary issue on our site. Could you please try again now?
WPFactory Support
KeymasterHi,
Sorry for the late reply. For a refund please contact us via [email protected].
October 14, 2020 at 3:31 pm in reply to: Is there anyway to exclude coupons from the minimum checkout amount? #92881WPFactory Support
KeymasterHi,
You can update the Pro version of the plugin in two ways:
1. Manually, by downloading the latest plugin version from My Account > Downloads, or
2. Automatically, by installing our free WPFactory Helper plugin.
September 21, 2020 at 2:54 pm in reply to: How to handle updates on product costs, multiple currencies and Ads costs? #89386WPFactory Support
KeymasterPlease contact us on [email protected].
September 15, 2020 at 10:43 pm in reply to: How can I set it so that if user goes over limit, he has to buy more membership? #100446WPFactory Support
KeymasterHi,
Sorry for the late reply.
Not sure if I understood it correctly. Do you mean that you have set max limit for all users now, and you want to set different limits for users with memberships? If that’s the case, you will need to additionally enable our “Formula” section (in “WooCommerce > Settings > Maximum Products per User > Formula”), and set it to something like:
[alg_wc_mppu limit="10" membership_plan="silver"] [alg_wc_mppu limit="15" membership_plan="gold"]
Please let me know if I misunderstood you.
WPFactory Support
KeymasterHi Candace,
First you need to download the plugin zip from https://wpfactory.com/my-account/downloads/. Then you need to install this zip via your WordPress dashboard > Plugins > Add New > Upload Plugin.
WPFactory Support
KeymasterHi,
We’ve just regenerated download permissions for your order. Could you please check if it’s available now in https://wpfactory.com/my-account/downloads/
WPFactory Support
KeymasterHi,
Sorry for the late reply.
This forum is intended to be a place for new plugin ideas. As your idea is for improving the existing plugin, I would suggest posting it in the “Support” tab of the “Currency per Product for WooCommerce” plugin, or contacting the author of the plugin directly via email.
WPFactory Support
KeymasterHi,
Sorry for the late reply.
There is usually one of two reasons why it says “Wrong key”:
1. You’ve entered incorrect site URL when generating key in https://wpfactory.com/my-account/downloads/. Please make sure that you are entering site URL exactly as it says in “Settings > WPFactory > Site URL” in your admin dashboard.
2. Please make sure that you have copy/pasted the key without any changes from https://wpfactory.com/my-account/downloads/ to “Settings > WPFactory > Set key”.
If none of the above helps – could you please contact us at [email protected] for further support.
WPFactory Support
KeymasterHi,
We’ve just regenerated download permissions for your order. Could you please check if it’s available now in https://wpfactory.com/my-account/downloads/
As for automatic updates – you need to download our free WPFactory Helper plugin to enable automatic updates.
Hope that helps. Please let us know if you have any questions.
WPFactory Support
KeymasterHi Dina,
You should be able to download the latest plugin version from https://wpfactory.com/my-account/downloads/
WPFactory Support
KeymasterHi,
Not sure I understood you correctly. You mean that XML feeds are not being created? If that’s correct – maybe can create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on (my email is [email protected])?
P.S. And screenshots you posted are not accessible.
-
AuthorPosts