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Hi,
Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]
Hi,
In the plugin’s settings Orders > Calculations > Order total for percentage fee > Select Order total incl. tax
With this option selected, the extra costs per order will be applied to the shipping costs also.
Hi,
Here are the options you need to configure in the plugin’s settings,
General > Mode > Product Quantities
General > Date range > As per your requirement
General > Order statuses > Select the appropriate ones to which the limits should apply
Limits > Per product > EnableSave the settings. Then go to the and edit the product from Products > All products
Here you will find a new field for maximum products per user. Add the maximum limits here.
Hi,
Which point of sale plugin are you using? Our developers can have a look and see if compatibility is possible.
Hi Heheda,
1) If the option “Block non-paying users > Verify paying customers automatically” is enabled, the activation email will not be sent and the user will only be marked as verified if his order is paid. Instead of that option, you can use the “Send activation email only on payment” option. In that case, the activation email will be sent when the order is paid. Just a note: The “Block non-paying users” option also needs to be enabled in both occasions.
2) We have not tested compatibility with the Woodmart theme. For the time being, our plugin is compatible with various social login plugins such as WooCommerce Social Login, Super Socializer, My Listing theme and Nextend Social Login. If you really need the plugin to be compatible with the Woodmart theme let us know
Hi Ralph,
In the plugin’s settings General tab, please try and enable the Redirect on failure option. You can leave the Custom redirect URL blank to redirect to the same page.
You can also use the shortcode
[alg_wc_ev_verification_status]
to show the verification notice on other pages.
Please let me know if you continue having trouble with this.
Hi,
Yes, it is possible to limit the maximum purchase per user per product to 1000 euros. In your case, I would set up the plugin as follows:
General > Mode > Product Prices (incl. tax)
General > Date range > This year or Last 365 days depending on how you need it
Limits > All products > Enable
Limits > Limit per user > 1000Hi,
In the plugin’s settings General tab, please try and enable the Redirect on failure option. Please let me know if you continue having trouble with this.
Hi,
In the general settings tab, If you enable both options under the Checkout options section. i.e. Block checkout process and Block checkout page after an order is complete you should not be redirected back to the cart page.
Could you please give me more details on how you have set up the minimums? I am suspecting the minimum amounts are not met and hence the redirection back to the cart page.
Hi,
Is this not working for a specific product or for all products?
In the plugin’s settings General > Cost field position please try and change the position and try and update the cost again. If it still does not work please let me know.
You could try the workaround below in the meantime.
In the plugin’s settings Tools & Reports > Product bulk edit costs tool > Enable the Edit prices option.
Then visit the Tools > Bulk Edit Costs and add the cost from there.
Hi,
Unfortunately, this is not possible, you would have to edit each order to be able to add the extra cost.
However, if it is a standard extra cost that you applies to all orders, in this case you can use the option under Orders > Extra costs: All orders > Fixed cost / percent cost
Hi,
Unfortunately deleting and recalculating data will delete and recalculate for all orders. It is not possible for you to pick which data to delete.
Have you tried the date range option in the General settings of the plugin? You can use it to automatically reset the limits for users every month.
Hi,
I have not understood your question properly.
Do you want to exclude products from the limit calculations? If so then go to the plugin’s settings, Advanced tab > Exclude products and add the relevant products that you wish to exclude from the limits.
Hi Hector,
If you have purchased the pro version of the plugin, please delete the free version of the plugin and install the pro version. You can download it from https://wpfactory.com/my-account/downloads/
The pro version of the plugin should work just fine without the license. It is only required for automatic updates. To add the license you will need the WP Factory Helper plugin.
