Table of Contents
If pop-ups from Popups for WooCommerce: Add to Cart, Checkout & More are not appearing, not closing, or duplicating, first confirm Enable Plugin is ticked at WPFactory > Popups, check that the notice type you expect is enabled under Notice types, and clear page, CDN, and browser caches. Most remaining cases are plugin or theme conflicts.
Start here #
- Confirm the plugin is active and Enable Plugin is ticked at WPFactory > Popups (also reachable at WooCommerce > Settings > Pop-up Notices).
- Confirm the notice type you expect (error, success, or info) is enabled under Notice types.
- Clear any page cache, CDN cache, and browser cache so you are testing the latest scripts.
Then work through the specific cases:
- General troubleshooting: conflicts, caching, and JavaScript errors.
- Specific issues: pop-up not displaying, pop-up not closing.
- Customization issues (Pro): custom HTML and shortcode problems.
Still stuck? #
Our team answers every ticket on the Popup Notices support forum.
